Extended Stay America Premier Suites - San Jose - Airport

Business response:

Tiffany, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for staying with us, and for your wonderful feedback. We are delighted you loved our terrific location and that you had a pleasant time with us. We appreciate your business and hope to see you again on your next visit to San Jose. Sincerely, Hotel Management 

Business response:

Evan, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We're glad to know you were pleased with the service provided by our staff, but we're sorry for not meeting some of your expectations. We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you back soon. Sincerely, Hotel Management 

Business response:

Guochu, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Hiroyuki, thank you for choosing to stay at Extended Stay America. We're glad to know our location close to the airport was ideal for your needs and that you had a pleasant time with us. We appreciate your business and hope to see you again on your next visit to San Jose. Sincerely, Hotel Management 

Business response:

We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for sharing your recent review of our hotel. We pride ourselves on service excellence, so we apologize that we did not provide the level of service you expect with our brand. We truly appreciate your feedback as it will help our team continue to improve in providing great service every stay. . We look forward to seeing you again next time! Sincerely, Hotel Management