Extended Stay America Premier Suites - San Jose - Airport's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America Premier Suites - San Jose - Airport

4.3
  • Hotels
  • San Jose, CA

About this business

HospitalityHotels

Location details

55 E. Brokaw Rd., San Jose, CA, 95112, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,626 reviews
Select a rating
Anonymous's profile image
Anonymous 
8 years ago

Not Great for the Money Stayed here for sport tournament. Had kitchenette but poor quality stove and it was not stocked with plates, etc. You had to ask for it at the hotel front desk and when I did they didn't have a lot of things like a spatula. Said they ran out --- what? Shouldn't there be enough for every room? It's hard to flip a fried egg with a spoon. Place was small and not dirty but dingy and sort of run down with odd little repairs that were done poorly. For the price it felt "cheap" and run down. Also smelled wei... read more

Veronica's profile image
Veronica 
8 years ago

Need to put customers first! Quiet. Pullout bed for a person under 5 feet. The blanket they gave me was a mattress pad. Air conditioning works great. The closet, vanity, bath and toilet in same area so we had to take turns getting cleaned up and dressed each morning. Room fits three persons comfortably. The young lady who checked me in was very unfriendly , but everyone else was nice.You need to leave your identification at front desk to eat and to get a cart to move your luggage. They check identification to get towels, coo... read more

Business response:

Thank you for sharing your experience. Please accept my apologies on the unfriendliness of our staff. Our staff will be informed on the proper customer service that must be shown at all times. Thank you for bringing this to our attention. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

Kenny's profile image
8 years ago

The bed and pillows sucked! The hotel was clean and conveniently located to light rail station. 

Business response:

I want to thank you for sharing your comments about your stay. It's disheartening to hear that the bedding and pillows were not up to your expectations. Still, I am glad you found our facilities clean and our location convenient to the light rail. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. 

おじさん's profile image
おじさん 
8 years ago

長期滞在型モーテル キッチンがあり、長期滞在するには良いモーテルです。 朝食は、スクランブルエッグ、コーンフレーク+菓子パン程度です。期待しないで下さい。 

Joshua's profile image
Joshua 
8 years ago

Nice hotel close to the airport Checked in stayed the night used the shuttle to the airport left. Nice stay. Ok breakfast 

Thomas's profile image
Thomas 
8 years ago

They need a plumber to snake out the drain. Started to take a shower but ended up taking a bath because the water backs up, drains very slowly. In two minutes I'm ankle deep in water. 

ashley's profile image
ashley 
8 years ago

Great place to stay I come to San Jose every weekend for business. I'm a party decorator. The rooms are have a home feeling to them and are private. 

Business response:

Thank you for taking the time to write a review. I'm glad we were able to accommodate you well during your business travels. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. 

Sue's profile image
8 years ago

we would have liked a choice of more fruit and yogurt for breakfast. The eggs were not good at all. 

Brian's profile image
8 years ago

Close to the freeways(if you have a car). Enjoyed the morning breakfast(limited) and being on the first floor, did not have to wait for the elevator. Though we had the last room down the hallway, the back door made it easy to load/unload in the morning and evening. Enjoyed using the kitchen facilities(frig, microwave, sink - did not use the stove). Could use some kitchen utensils in each room. 

Business response:

Thank you for posting a review of our hotel. I am glad that you enjoyed the sofa bed and fully equipped kitchen during your visit. As well, it's great to hear that you were pleased with our free parking and location. Still, I apologize if our grab-and-go breakfast did not meet your expectations. Your comments will be useful as we continue to improve our guest experience. Thank you for choosing Extended Stay America. We look forward to welcoming you back in the future. 

Frequently asked questions about Extended Stay America Premier Suites - San Jose - Airport

How is Extended Stay America Premier Suites - San Jose - Airport rated?

Extended Stay America Premier Suites - San Jose - Airport has a 4.3 star rating with 1,626 reviews. 

When is Extended Stay America Premier Suites - San Jose - Airport open?

Extended Stay America Premier Suites - San Jose - Airport is open now. It will close tomorrow at 12:00 a.m.