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Extended Stay America Premier Suites - San Jose - Airport
- Hotels
- San Jose, CA
About this business
Location details
55 E. Brokaw Rd., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great staff, poor conditions Was not impressed with the cleanliness or location, alot of riff raff hanging out late at night in parking lot and hallways. Also there are rat carcass all over the property, as a pet friendly property youd think they would clean up around the buildings better. As a pet owner i was very concerned for my pets health as she sniffed them out immediately. I did not bring the matter to hotel staff as they were kind and accommodating. Especially the front desk person in the evenings on Friday and Satur... read more
Business response:
Eric, thank you for taking the time to give us your feedback. You are absolutely correct to expect a clean, well-maintained property as your home away from home, and I apologize for failing to provide that for you. My staff and I are taking steps to ensure every detail from the first impression at check-in to final check-out in an effort to improve our facilities. On a positive note, we are pleased you liked our courteous associates. Please give us another opportunity to provide you with a much better experience in the futur... read more
San Jose Hotel There was no one at front desk when I arrived. The breakfast was terrible.
No coffee or breakfast and air conditioner was broken.
ロケーションはよいと思います。 バスタブの栓がありませんでした。
over priced for what you get the room was ok but the facility was dirty and way over priced
Business response:
Thank you for taking the time to share your experience. It is disappointing you experienced cleanliness issue during your stay and felt our hotel was overpriced. Our staff has been addressed on the proper cleanliness standards that must be maintained at all times. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
長期滞在型ホテルなのでキッチンがある。一方で食器やポットがなく、短期の人には不向き。朝食が多少あるが、いまいち。部屋は綺麗。周辺に何もない。空港に近く歩いて10分。
Great fantastic staff
Business response:
We appreciate you sharing your comments. It is pleasing to read your satisfaction with our staff and the service they provide. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America Premier Suites - San Jose - Airport
How is Extended Stay America Premier Suites - San Jose - Airport rated?
Extended Stay America Premier Suites - San Jose - Airport has a 4.3 star rating with 1,740 reviews.
When is Extended Stay America Premier Suites - San Jose - Airport open?
Extended Stay America Premier Suites - San Jose - Airport is open now. It will close tomorrow at 12:00 a.m.