Extended Stay America Premier Suites - San Jose - Airport

Faivaeotala 

on Expedia

8 years ago

Good location Staff was nice, not the friendliest, but she did make small talk towards the end. The room was clean but I did find what appeared to be food stains. We didn't use them. The bathroom was nice but there was only one towel on the rack by the shower and a hand towel on the sink. When I booked I reported 4 people were checking in. So why only one towel??? I know we could ask for more but for $144 a night, there should've been enough towels for 4 people. The room was a double queen but the beds were more like full si... read more

Yalanda 

on Expedia

8 years ago

Staff is excellent. 

Cynthia 

on Expedia

8 years ago

Not sure I'll be back. Check in; slow. My room; in order to use the room phone I had to stand on my head to plug the phone in!!! The kitchen was not stocked but came with an order form for what I would need. i. e. Glasses, silverware, etc. ZERO ice in the freezer and NO ICE MACHINE on site. I was in a non smoking room but could smell both cigarette smoke and marijuana smoke. A ton of long term residence living here. 

Arturo 

on Expedia

8 years ago

Location is perfect. Good hotel for one or two nights. Parking is convenient. Breakfast needs some work. Clean and comgortable room with helpful staff. 

John R 

on Expedia

8 years ago

Really nice !! It was really nice. Quite too. Close to freeway, we only go once a year ( family reunion ) So we usually get lost. Lol. But we get where we are going. I would stay there again. This year we took our grandson with us. That's him in the pool. 

Anonymous 

on Expedia

8 years ago

Not Great for the Money Stayed here for sport tournament. Had kitchenette but poor quality stove and it was not stocked with plates, etc. You had to ask for it at the hotel front desk and when I did they didn't have a lot of things like a spatula. Said they ran out --- what? Shouldn't there be enough for every room? It's hard to flip a fried egg with a spoon. Place was small and not dirty but dingy and sort of run down with odd little repairs that were done poorly. For the price it felt "cheap" and run down. Also smelled wei... read more

Veronica 

on Expedia

8 years ago

Need to put customers first! Quiet. Pullout bed for a person under 5 feet. The blanket they gave me was a mattress pad. Air conditioning works great. The closet, vanity, bath and toilet in same area so we had to take turns getting cleaned up and dressed each morning. Room fits three persons comfortably. The young lady who checked me in was very unfriendly , but everyone else was nice.You need to leave your identification at front desk to eat and to get a cart to move your luggage. They check identification to get towels, coo... read more