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Extended Stay America - Providence - Warwick
- Other
- Warwick, RI
About this business
Location details
245 W. Natick Rd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
just horrible..room smelled like a mix of a smokers convention and body odor..we had to keep spraying air fresheners we brought with us…Breakfast was basically no breakfast..just muffins and a fruit bar.coffee was bad…save yourself the headache and stay somewhere else…
Business response:
Dear Joseph, Thank you for your feedback. We sincerely apologize for the unpleasant odor in your room and understand how important a comfortable environment is for a positive stay. We also regret that our breakfast offerings did not meet your expectations. Your comments are invaluable for our ongoing improvements, and we will address these issues to enhance the experience for all guests. We appreciate your insights and hope to provide a better visit in the future.Sincerely,Hotel Management
Nothing great
Business response:
Dear Shelly, Thank you for sharing your thoughts. We are sorry to hear that your experience did not meet your expectations. Your feedback is invaluable as it helps us identify areas for improvement. We aim to enhance our services and provide a more satisfying experience for all guests. We appreciate your insights and hope to have the chance to welcome you back in the future for a better stay.Sincerely,Hotel Management
Really not a great experience. We booked a room with two full beds. We got one king size bed. I asked about getting the room we booked and was told we couldn’t. So we asked for a cot. It took a half hour because they only have 2 for the whole hotel. we weren’t given blankets and sheets, I called down to the front desk and they told me I had to go get them myself. I was given the equivalent of a sheet and told they were out of blankets. The “breakfast” was coffee and a nutrition bar. The place reeked of smoke. Even in non smo... read more
Business response:
Dear Elizabeth, Thank you for providing your feedback. We are sorry to hear about the issues you faced during your stay. It’s concerning to learn about the discrepancies with your room assignment and the challenges with the cot and linens. We apologize for any inconvenience caused by the breakfast options and the overall environment. We appreciate your recognition of the manager's efforts. Your comments will be taken seriously as we work to improve our services and guest experience.Sincerely,Hotel Management
The carpets were stained, dirty bed sheets and smelly rooms
Business response:
Dear Mark, Thank you for sharing your feedback. We are sorry to learn about the issues you encountered with the carpets, bed linens, and room odor. Your comments are important, and we will address these concerns to ensure a more pleasant environment for future guests. We appreciate your input and hope for the opportunity to provide a better experience on your next visit.Sincerely,Hotel Management
It need to be clean everywhere elevator hallways smells
Business response:
Dear Christine, Please accept our sincerest apologies on behalf of our entire team for not meeting your expectations during your recent stay. We deeply regret any inconvenience, especially those related to the cleanliness of our hotel, as this is a core focus of our commitment to guest satisfaction. We take your feedback seriously and will address this issue with our housekeeping associates to ensure that such lapses do not happen again. We genuinely hope that you will consider giving us another opportunity to serve you in t... read more
Room was dirty was overcharged and had no breakfast alot of people doing drugs
Business response:
Dear Dairami, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Providence - Warwick
How is Extended Stay America - Providence - Warwick rated?
Extended Stay America - Providence - Warwick has a 3.5 star rating with 2,287 reviews.
When is Extended Stay America - Providence - Warwick open?
Extended Stay America - Providence - Warwick is open now. It will close tomorrow at 12:00 a.m.