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Extended Stay America - Providence - Warwick
- Other
- Warwick, RI
About this business
Location details
245 W. Natick Rd., Warwick, RI, 02886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The Extended Stay smelled like it was someone else's extended stay -- a run down apartment building. I'm not sure if it were the mold or the swamp nearby, but my allergies ran wild during my stay. My neighbors locked up their puppy in the bathroom from 6pm-11pm, so I was treated to wailing, whining, and barking. On the positive side, there is a rail-trail around the corner which you can walk in either direction for fresh air and insect exposure. There's a Pizzeria Uno at the highway exit, which is walkable, except through on... read more
Business response:
Dear Jonathan, Thank you for reviewing your stay. We are genuinely sorry that your visit did not meet expectations. The comfort and well-being of our guests are of the utmost importance to us, and we regret the challenges you encountered. We appreciate you bringing your concerns about the environment and surrounding conditions to our attention, and we have shared your feedback with our team. Please accept our apologies for any disturbance caused by noise during your stay. We are committed to enhancing the overall atmosphere ... read more
Smelled like old smoke
Business response:
Dear MaryEllen, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure this does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management
Dirty smelly sketchy
Business response:
Dear Gary, Thank you for taking the time to share your impressions. We are sincerely sorry that your experience did not reflect the clean, comfortable, and well-maintained environment we strive to provide. A safe, welcoming, and well-cared-for space is essential to a pleasant stay, and we regret that this was not your experience. Your comments have been shared with our team as part of our commitment to strengthening both the condition and overall atmosphere of our property. We hope you will consider a future visit so we may ... read more
Don’t recommend & if I wasn’t exhausted from travel I would have went somewhere else
Business response:
Dear Guest, Thank you for taking the time to share your thoughts. We appreciate your kind words about the aspects you enjoyed during your stay. We sincerely regret that certain elements fell short of your expectations and caused frustration. Your feedback is valuable and will help guide improvements to better serve future guests. We hope you might consider returning in the future to experience the enhancements made and allow us another chance to provide a more satisfying visit. Safe travels, and thank you again for your hone... read more
Don’t bother staying here. The rooms are disgusting and clearly never cleaned properly. There was a layer of dust on everything, the lights were all damaged and cracked. The curtain in the room one side was completely off the wall. Holes all over the room, and some nasty food stuck on the wall dripping down to the floor. The hallways smelled like dirty feet and smoke. Barely lit. The elevator hadn’t been serviced in over 2 years it said. The fridge in the room was completely rusted but they tried to use some cheap paint to c... read more
Business response:
Dear Guest, Thank you for reviewing your recent stay. We sincerely apologize for the condition of your accommodation and the overall impression it left. What you described does not align with the quality and care we are committed to providing. Your remarks have been shared with our team to ensure prompt attention is given to the mentioned areas. We take both cleanliness and upkeep seriously, and we regret your disappointing experience. We appreciate you bringing this to our attention and hope to have the chance to provide yo... read more
Nope There were tons of drunk and cracked out people at the hotel. It was very sad.
Business response:
Dear Guest, Thank you for sharing your experience with us. We are genuinely sorry to learn that your stay left you feeling uneasy. Ensuring our guests feel safe and supported is paramount, and your concerns have been taken seriously. We are working closely with our team to uphold the welcoming and respectful environment we are committed to providing. Your comments are invaluable in helping us improve. We hope to offer you a more comfortable and positive experience in the future. Sincerely, Hotel Management
Cheap for a reason. The bed was AWFUL. Also the AC wasn’t very good, so sleeping at night was even worse.
Business response:
Dear Guest, We sincerely regret that your visit did not offer the comfort you anticipated. A peaceful night’s rest is fundamental to any stay, and we are sorry this was not your experience. Please know that your feedback is being carefully reviewed with our team as we work to improve the overall quality of our accommodations. We truly value your perspective and hope you will consider allowing us another opportunity to provide you with a stay that better reflects our commitment to guest satisfaction. Sincerely, Hotel Manageme... read more
One of the worst experiences I’ve ever experienced
Business response:
Dear Guest, Thank you for reviewing your stay. We are genuinely sorry your time with us did not meet your expectations. Please accept our sincerest apologies for the discomfort you experienced. Your feedback is essential, and we are addressing your concerns with our team to ensure improvements are made. We appreciate you bringing this to our attention and hope we have the opportunity to welcome you back for a more satisfying visit in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Providence - Warwick
How is Extended Stay America - Providence - Warwick rated?
Extended Stay America - Providence - Warwick has a 3.5 star rating with 2,439 reviews.
When is Extended Stay America - Providence - Warwick open?
Extended Stay America - Providence - Warwick is open now. It will close tomorrow at 12:00 a.m.