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Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
- Hotels
- Durham, NC
About this business
Location details
4919 S. Miami Blvd., Durham, NC, 27703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
not the greatest The staff was nice but the room wasn't the greatest. Some of the outlets didn't work. Got the room wrong for four people.
Not very good Room had an aweful smell, not very clean. Bar of soap from last guest was still in shower. Room was dirty. The staff was nice and friendly. It was difficult to get service.
It was horrible. The hotel staff is. It friendly and clearly under the influence.
Rude staff, noisy room, will never stay here again
Not a happy customer I was extremely disappointed with the hotel. The bathroom was very small, the noise was more than I expected and it was very difficult to get into the driveway without having to make a u-turn
Don't Stay Here There was a dirty washcloth in the sink, one cupboard door missing, bed was right against AC, no coffee or coffee maker in room. Also, site says free airport shuttle, but the shuttle does not begin running to airport until approximately 6:30-6:45. So, unless you have a 7:30 flight or later, you are out of luck. For me, I only needed to stay for about 6 hours, so it was over quickly.
Wouldn't recommend it... The check-in process was slow. Then I was given a key that didn't work for the room I was assigned. I went back to the desk to have it re-coded. Next, I went back to the room and the key didn't work again; however, this time the person who was staying in the room answered the door. And, yes, I was trying to get in the room to which I was assigned. So, back to the desk where I was told that the room was marked unoccupied. Then, I was told I couldn't be assigned a room until the audit process completed... read more
Business response:
Thank you for your recent review of your stay. I sincerely apologize that your experience was not to our company’s high standards. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our front desk staff to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
Worst Stay Ever Worst hotel stay I have ever had. When I arrived I had to wait for 30 minutes before someone came to the front desk. The first room they gave me the AC did not work so I had to change rooms. I arrived just after midnight and didn't get into my official room until 1:30am. I had an early meeting the next morning, I hated it.
Business response:
Thank you for your recent review of your stay. Please accept our apologies that your experience was not to our company’s high standards. I discussed your comments with the team, and we are addressing the issue of having our guests checked in a timely manner as well as making sure we are thoroughly inspecting our rooms to ensure you experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better ... read more
Frequently asked questions about Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
How is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. rated?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. has a 3.3 star rating with 2,802 reviews.
When is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. open?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. is open now. It will close tomorrow at 12:00 a.m.