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Extended Stay America - Reno - South Meadows
- Hotels
- Reno, NV
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
9795 Gateway Dr., Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great newer place with friendly stay simple amenities but if that's not what you're looking for and just need a nice place to crash it's amazing. Kitchen appliances are dated but work great. The room didnt come with utensils of cups but all in all a nice clean place.
Business response:
Thank you for staying at Extended Stay America and for your review. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit. Sincerely, Hotel Management
I didn't like that our suite smelled of cigarettes when it states on the website that all suites are non-smoking. I didn't care for their grab-n-go breakfast. They had mini muffins, instant oatmeal, coffee/hot chocolate. They should consider offering yogurt and/or fruit which would work better for grab-n-go, not oatmeal you have to make.
Business response:
Thank you for choosing our hotel. We apologize for the smoke odor you encountered in your room. Your feedback will help us enforce our no-smoking policy more effectively to ensure our future guests do not encounter such problem again going ahead. Your comments regarding our breakfast offerings are shared with the concerned individuals in an effort to deliver better guest experiences going ahead. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this... read more
not bad No exercise room, no breakfast/lounging area. People were nice, room was nice but a little out dated. Id say 6 out of 10
Business response:
Gregory, thank you for choosing us. We are happy to read overall you had a pleasant experience with us and liked our convivial associates. However, we are sorry for not meeting some of your expectations with our hotel. We value your feedback and hope you will give us an opportunity to welcome you back. Sincerely, Hotel Management
Place was clean! Bed was too soft. Very quiet!
Business response:
Gail, thank you for taking the time to review your wonderful experience at Extended Stay America. We are delighted to know you had a great stay and that you were impressed with the cleanliness of our property. It was a pleasure hosting you, and we hope to see you soon for another outstanding experience. Sincerely, Hotel Management
Perfect It was amazing
Business response:
Alicia, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect review. We look forward to your return visit. Sincerely, Hotel Management
I did not like their breakfast options. It’s more of a grab and go with not much. Staff was slow but very polite. House keeping was efficient. Quiet area and near banks and shopping centers.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to see the rating as it states you had a pleasant visit and that you liked our location. However, we regret not meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. Thanks again, and we hope to see you soon. Sincerely, Hotel Management
All smiles Friendly personnel, great service, Gave me information on what was going on in Reno... all my questions and concern were handled. my room had minor minor problems, i told the receptionist at check out hopefully they take care of it for the next patron. other than that the room was good I would definitely stay there again!
Business response:
Carlos, thank you for staying at Extended Stay America. We are charmed to know you had a nice stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with the front desk team. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Reno - South Meadows
How is Extended Stay America - Reno - South Meadows rated?
Extended Stay America - Reno - South Meadows has a 4.2 star rating with 1,260 reviews.
When is Extended Stay America - Reno - South Meadows open?
Extended Stay America - Reno - South Meadows is open now. It will close tomorrow at 12:00 a.m.