Extended Stay America - Richmond - Hilltop Mall

Teresa RE 

on Expedia

12 years ago

pretty good hotel this hotel is pretty good and i will deff stay again just would seguest better pillows the ones i got this time hurt cause the fetters would stick out other then that everything was good. i will be coming to stay soon. 

Ms. Princess 

on Expedia

12 years ago

Ms. Business It was ok in general. However, the either the room or the towels smelled smoke and I have indicated that I wanted non-smoking room. Second, there is no breakfast but they list on line that they provide breakfast. There were few oranges and apples that looked old (not fresh at all) and few muffins, and coffee. That is about it. To me, that was not breakfast. There was no milk, no juice, no cereal, no eggs, nothing that I can call breakfast. 

Diona 

on Expedia

12 years ago

Great staff, clean and comfy rooms. When checking in, the room we were initially booked in was on the first floor. We were quickly accomodated when we requested an upper floor. The room was clean and inviting, however, we had an issue with the door that required immediate maintenance. Because maintenance wasn't available on the weekend, we were instantly given a different room right next door. Staff was great! 

May 

on Expedia

12 years ago

Pleasing Stay The hotel was very nice. It was kind of noisey throughout the the night, but they stay was pleasant. 

Anonymous 

on Expedia

12 years ago

close to freeway and shopping