Extended Stay America - Richmond - Hilltop Mall

GMC 

on Expedia

11 years ago

Seeking what you paid for.... Overall getting what you paid for...$120 bucks probably was still overpriced but I originally was only going to be paying $110 but for a smoking room. I requested non-smoking, but there still was a hint of smoking smell and still had to pay extra. The ceilings/floors are thin as I could hear every "stomping" step the upstairs neighbor was doing. Gardening started really early and it probably could have started later for those of us who would have enjoyed that extra hour of sleeping in. Make sure... read more

Anonymous 

on Expedia

11 years ago

Only worth it for business Don't be fooled by the included breakfast. Piece of, fruit, cookies and coffee/ juice.This was convenient to temporary job site. Would not stay here otherwise. I was there for 2 weeks and they only changed the sheets once. Housekeepping was also only once a week.- Had to search for fresh towels. For that much money, I should have at least gotten fresh towels. 

Jennifer 

on Expedia

11 years ago

Good for Travellers who have dog or need a kitchen This is the first time I have been in an extended stay and for the money they are brilliant for travellers! I am not on holiday, just needing to be somewhere else for a while! The rooms are very nice, good TV and lots of space to put things and have one's computer! The kitchen part has adequate pots and pans and knives and forks.....this is not a 'bells and whistles ' hotel but very comfortable and provides a very good service. 

akim40 

on Expedia

11 years ago

Close to restaurants, stores Very decent hotel, close to freeways, restaurants a d stores are walking distance. The staff was very nice and friendly. They even have a late night room service until abt 1-2am. However, I think their breakfast was a liirle on cheesy side, but it was enough to snack on until you either made your own breakfast or went to the restaurant. That is another nice thing about this hotel is the mini kitchen. Overall, decent place for our short stay! 

Anonymous 

on Expedia

11 years ago

Richmond, CA EXTENDED STay Good, 

Michelle L 

on Expedia

11 years ago

Little getaway Love the full kitchen! 

Anonymous 

on Expedia

11 years ago

A great hotel for family stay LOVED IT,ROOMS ARE EQUIPED W/ALL THE SERVICES, PEOPLE WERE NICE, ROOM WAS CLEAN 

Travelnmum 

on Expedia

11 years ago

One night stay My main complaint is that our non smoking room reeked of smoke and room freshener. The room was obviously a smoking room and they tried to hide the smell. In fact the 3rd floor corridor smelled of cigarette smoke. Overall the room and bathroom was clean but bring your own shampoo. They only provide soap. There were no sheers on the windows so you have to leave the curtains open to let light in. We did not use the kitchen but the stove and refrigerator would be handy for families on a longer stay. The refrigera... read more

BJRmom 

on Expedia

11 years ago

Basic but clean and comfortable Stayed for 2 days due to graduation nearby, and all hotels were pretty much full. Staff was very nice and helpful and room was clean, very good size and adequate for a short stay.