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Extended Stay America - Richmond - Hilltop Mall
- Hotels
- Richmond, CA
About this business
Location details
3170 Garrity Way, Richmond, CA, 94806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My experience My room was awesome. I stayed at the Marriott next door in a presidential suite it was cool but this room here felt like a little deluxe studio very homely
Business response:
I appreciate you taking the time to write a review of your experience with us. I’m so pleased to read that we were able to exceed your expectations and provide you with a home away from home experience. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Meh Service was great though
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies that we were unable to exceed your expectations. Still, I am glad to read that you enjoyed our friendly customer service and that we were able to accommodate your needs with a satisfactory stay. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Nice Alright just got bites on me don't know where they came from
Business response:
Thank you for your review. Please accept our most sincere apologies for the issues you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Hit and miss Sometimes they have everything and sometimes they don't
Business response:
Thank you so much for posting a review of our property. Please accept our apologies for the inconveniences you experienced. Still, I am glad that we were able to provide you with a satisfactory stay overall. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
over night Excellent service attentive staff. I forgot my razor and sure enough there they had one for me , its the little things that count . Will do again .
Frequently asked questions about Extended Stay America - Richmond - Hilltop Mall
How is Extended Stay America - Richmond - Hilltop Mall rated?
Extended Stay America - Richmond - Hilltop Mall has a 3.4 star rating with 2,065 reviews.
When is Extended Stay America - Richmond - Hilltop Mall open?
Extended Stay America - Richmond - Hilltop Mall is open now. It will close tomorrow at 12:00 a.m.