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Extended Stay America - Richmond - Hilltop Mall

4.3
  • Hotels
  • Richmond, CA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

3170 Garrity Way, Richmond, CA, 94806, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,282 reviews
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J.A.'s profile image
10 years ago

okay The place could use some sprucing up but the room was clean, the tv worked, the a/c was cold, and the kitchen was what I needed. The lady at the front desk, Stephanie, was helpful and very friendly. I'll stay there next year when I come to town. 

Business response:

Thank you so much for sharing your experience with us. It's great to hear that you found our kitchen useful and that my staff treated you well. Once more, thank you for posting your review. We look forward to having you visit with us again in the future 

Monica's profile image
Monica 
10 years ago

Great Getaway Everything was nice and clean, no issues or concerns. Would recommend. Only dislike was the $25 per pet additional pet policy. 

Business response:

Monica - Thank you so much for posting a review of our hotel. We are glad that you had a great stay with us. We understand your dislike of a pet cleaning fee; however we want to assure you that we keep the charge as low as we can while adding extra cleaning to pet rooms. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

Dean88888888's profile image
Dean88888888 
10 years ago

Eh.. I guess it wasn't too bad for being in Richmond and feeling safe enough . 

Lisa's profile image
10 years ago

Just the basics I was looking for affordable, near the freeway, basic lodging for a our trip to San Francisco. This fit the bill. That staff was friendly. The area safe. The facility was a tad rundown, yet clean. We had to keep the windows opened to cool the room, would be my only dislike. 

Business response:

Lisa - Thank you so much for sharing your experience with us. We are glad that you found our location convenient and safe. We are also pleased to hear that our staff provided you with quality service and that you enjoyed your clean, comfortable room. We would like to thank you again for posting your review. We look forward to welcoming you back in the future! 

Anonymous's profile image
Anonymous 
10 years ago
Anonymous's profile image
Anonymous 
11 years ago

This hotel was...ok...some staff was nicer than others. Good location, close to stores and movie theater. 

Business response:

I appreciate you taking the time to write a review of your experience with us. Thank you for the kind comments about our friendly staff and great location. It would be our pleasure to have you stay with us again in the future! 

Teresa RE's profile image
Teresa RE 
11 years ago

Always a great place to stay at This is a great hotel and affordable always a pleasure to stay at. 

roslyn's profile image
roslyn 
11 years ago

very nice and polite and helpful with information will tell family and friends that extended Stay America is a great place to stay on vacation and staff is very polite and helpful 

Business response:

The staff and I appreciate your kind remarks. We’re thrilled to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future. 

Alphonzo's profile image
Alphonzo 
11 years ago

Frequently asked questions about Extended Stay America - Richmond - Hilltop Mall

How is Extended Stay America - Richmond - Hilltop Mall rated?

Extended Stay America - Richmond - Hilltop Mall has a 4.3 star rating with 1,282 reviews. 

When is Extended Stay America - Richmond - Hilltop Mall open?

Extended Stay America - Richmond - Hilltop Mall is open now. It will close tomorrow at 12:00 a.m.