Extended Stay America - Richmond - Hilltop Mall

Anonymous 

on Expedia

9 years ago

We checked in at 7pm. Our room wasn't ready. We had to wait in the lobby for 15 mins. 

Anonymous 

on Expedia

9 years ago

Pros & Cons Of Extended Stay America Checking In & Out was hassle-free, but our room wasn't that up to date nor clean. The free grab-and-go breakfast was great. I would wish for more soap considering three people were staying in that one room. The kitchen was great and came in handy with the microwave, sink, and fridge. Parking was ample and the elevator was a bit old. The view was great because I could see my car from it and the hotel wasn't that close to the freeway which was great because sleeping was at ease 

Nauman 

on Expedia

9 years ago

Excellent Great experience ,convenient location, great staff really worth of price, would definitely recommend 

Heysel 

on Expedia

9 years ago

Close the mall very convenient, and Walmart My staying at Stay America Hotel was very good, will stay there again 

Aaron 

on Expedia

9 years ago

Peace of mind Quite and comfortable 

Anonymous 

on Expedia

9 years ago

Good place to stay at for an OK price.... Our receptionist was awesome... Very nice 

Anonymous 

on Expedia

9 years ago

Paying for services not provided They stop providing coffee, food, etc - due to not having permit. Floors in hallway and trash room dirty, no one at front desk at 5 am. Even after I informed them trash sat there for a few days. Shower in room high pitch sound and water didn't drain. Found fleas on me. I should have listen to the other reviews and not stayed here.