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Extended Stay America - Richmond - Hilltop Mall
- Hotels
- Richmond, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3170 Garrity Way, Richmond, CA, 94806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place! I'm easy to please, but I was happy there. I wish they had a real breakfast. "grab and go breakfast" means instant oatmeal, tiny apples, tiny oranges, and coffee. I hit McDonalds. But when I got back to the hotel later, I was happy with my room and stay.
Business response:
Thank you for taking the time to write a review of your stay. We are very happy to know that we were able to make your stay a great one overall. Still, please accept our apologies that our grab-and-go breakfast did not meet your expectations. Your feedback on this issue will be useful to us as we continually work to improve our hotel. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Great location and comfortable stay It was great stay while I was there. Room was large enough and clean. Front desk personnel sitting behind the wall all the time was little minus.
Business response:
Thank you for taking the time to write a review of your stay. I am pleased to read that we were able to provide you with a comfortable stay overall; however, please accept our apologies that our front desk staff was out of sight. I will meet with my staff to ensure that we are more attentive at the front desk. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
OK clean place Staff was very helpful. The breakfast was nothing worth noting.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you found our staff helpful and our location convenient. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Stephanie, desk clerk was awesome!! The carpet was dirty dirty dirty, bad smell from previous smokers, that caused sinus attack.
Smoke room Ganska bra..
expectations met Mostly as expected -- clean, easy to find, simple furnishings. However, I was very disappointed that the breakfast was so minimal and it ran out before the advertised time.
Business response:
Thank you for taking the time to write a review of your stay. We are pleased to read that you found our hotel to be clean and convenient. Still, please accept our apologies that our grab-and-go breakfast was not re-stocked during breakfast hours. In response to your feedback, I will be working with my staff to ensure that we are monitoring and re-stocking our breakfast selection. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Frequently asked questions about Extended Stay America - Richmond - Hilltop Mall
How is Extended Stay America - Richmond - Hilltop Mall rated?
Extended Stay America - Richmond - Hilltop Mall has a 4.3 star rating with 1,236 reviews.
When is Extended Stay America - Richmond - Hilltop Mall open?
Extended Stay America - Richmond - Hilltop Mall is open now. It will close tomorrow at 12:00 a.m.