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Extended Stay America Hotel Richmond - W. Broad Street - Glenside - South is located at 6811 Paragon Pl, Richmond, VA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 1.0.
6811 Paragon Pl., Richmond, VA, 23230, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Review Room large, small kitchen with full size refrigerator, stove top, microwave. No coffee pot or coffee. There was a small breakfast in lobby. Very clean room with queen bed. Air conditioner worked well. Furniture very old, TV good. Price reasonable.
Business response:
Dear Bobbie, Thank you for being our guest. It is nice you were pleased with your clean room with its amenities. We appreciate your observations, both the positive recognition and the comments concerning opportunities for improvement. However, we are sorry for the inconvenience caused in the room and understand your disappointment with the concerns mentioned. Please allow us to review your case and discuss the issues with our respective team for improvement. Our goal is to deliver the best service of any hotel in the area. W... read more
My vacation
It was cool
Business response:
Dear April, Thank you for your feedback. We're glad to hear that you enjoyed your stay and found it cool. We strive to provide a pleasant and enjoyable experience for all our guests. If there’s anything more we can do to enhance your future visits, please let us know. We look forward to welcoming you back for another great stay at Extended Stay America. Sincerely,Hotel Management
The staff was very helpful and got us checked in our room over the phone while we were states away. That way we didn’t lose our room when we arrived so late at night. There was a lot of loud music playing and men drinking beer and laying on the ground just outside our room but it wasn’t too bad.
Business response:
Dear Carmella, Thank you for your feedback. We're pleased to hear that our staff was helpful in assisting with your check-in over the phone. We apologize for the disturbance caused by the loud music and activities outside your room. We take such matters seriously and will address them to ensure a more peaceful environment for our guests. We appreciate your understanding and hope to provide you with a more comfortable stay on your next visit. Sincerely,Hotel Management
Extended Stay America - Richmond - W. Broad Street - Glenside - South has a 4.4 star rating with 1,100 reviews.
Extended Stay America - Richmond - W. Broad Street - Glenside - South is open now. It will close tomorrow at 12:00 a.m.