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Extended Stay America - Rochester - Greece
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place thats quite overdue for some work. Only the lobby door regularly works. The appliances could do with some major updating.
Business response:
Dear samuel, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We are continually striving to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management
Up to standard
Felt safe but the setting left me wanting to stay indoors. Breakfast was lacking and very disappointing. Small packaged muffins, granola bars, instant oatmeal and coffee. Hallways were cluttered with fastfood trash and soiled clothing. At my attempt to check out, there was a customer arguing with staff and I was totally ignored. Never did get a receipt. Don't recommend not put down this place, just don't plan on stay here again.
Business response:
Dear Joel, Thank you for sharing your experience; we love that you could join us. We are sorry we did not meet your expectations and are grateful for the feedback that helps us improve. We will share these remarks with our associates as we continually strive to enhance our services. If we can be of any further assistance, please let us know; we would be happy to be of service. Thank you for being our guest, and we hope you will choose us again in the future.Sincerely,Hotel Management
Nice
Business response:
Dear Yahaira, It is nice to read that your stay with us was enjoyable. Thank you for choosing Extended Stay America, and we hope you are already planning another visit our way.Sincerely,Hotel Management
Mediocre It was okay for the evening. I only ended up there because I couldn't get the hotel that I wanted, so I settled. It's been a while since coming there, and I can tell that it hasn't been updated, it was thoroughly cleaned, and there was hair in the tub. Luckily, I bring my own products to clean with. The furniture is chipping. The bed was comfy, pillows were okay, but small. It definitely felt like a Motel 6, and not an extended stay. I'd be curious what other Extended Stays are like in other areas. It definitely nee... read more
Business response:
Dear Faith, Thank you for being our guest and sharing your observations. It is always lovely to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We are glad you enjoyed most of your stay, but we are sorry you felt our facility needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Sincerely,Hotel Management
Its really starting to show its age. Furnitire needs re upholstered, parking could definitely be improved. Staff is friendly and helpful.
Business response:
Dear Samuel, We appreciate you being our guest and sharing your observations. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Rochester - Greece
How is Extended Stay America - Rochester - Greece rated?
Extended Stay America - Rochester - Greece has a 4.2 star rating with 1,382 reviews.
When is Extended Stay America - Rochester - Greece open?
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.