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Extended Stay America - Rock Hill
- Hotels
- Rock Hill, SC
About this business
Location details
1835 Canterbury Glen Ln., Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
the breakfast was quite sparse in food.
Business response:
Dear Patrick, We are sorry our complimentary breakfast did not meet your expectations. When we receive this type of valuable feedback, it is always shared with the appropriate leaders, so they are aware of our guests' wishes regarding breakfast choices, which assists them in determining future options. Thank you for taking the time to give us this feedback. We hope to host you again whenever your travels bring you to the area. Sincerely, Hotel Management
Clean Rooms , Pet Friendly, Kitchen
Business response:
Dear Takara, It was a pleasure having you as our guest at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely, Hotel Management
Clean Rooms , Pet Friendly
Business response:
Hey! BIG thank you for the expedia review! we'd like to ask though would you be willing to go to the extended Stay corporate survey sent to you, and rate us all 10s????
Nice one night stay. Very clean.Felt very safe.
Business response:
Dear Judy, Thank you for sharing your experience with us at Extended Stay America. We are glad to know your stay was both clean and comfortable, and that you felt safe throughout your visit. Providing a welcoming and secure environment is something we take pride in, and it’s wonderful to see that reflected in your feedback. We look forward to hosting you again for another pleasant stay. Sincerely, Hotel Management
Average hotel room. Breakfast was coffee, granola bar or oatmeal, not what I expected. Although the room was the cheapest in the area.
Business response:
Dear Kevin, Thank you for your feedback. We’re glad to hear that you found value in our pricing and that the room met basic expectations. However, we’re sorry to learn that our breakfast offerings didn’t meet your expectations. We understand how important a satisfying start to the day is, and your comments will be shared with our team as we explore ways to improve our amenities. We appreciate your patience and hope to have the opportunity to provide a more enjoyable experience in the future. Sincerely, Hotel Management
Stay was okay.
Frequently asked questions about Extended Stay America - Rock Hill
How is Extended Stay America - Rock Hill rated?
Extended Stay America - Rock Hill has a 3.9 star rating with 2,624 reviews.
When is Extended Stay America - Rock Hill open?
Extended Stay America - Rock Hill is open now. It will close tomorrow at 12:00 a.m.