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Extended Stay America - Rock Hill
- Hotels
- Rock Hill, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1835 Canterbury Glen Ln., Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you SO much for the Expedia review! would you mind completing the review sent to your email on file from check in for us, and rate us all 10s? The staff would SO appreciate it!
This hotel is OK. The shower handle was broken and the bathroom door would not close. There are very limited amenities and the breakfast is literally coffee and oatmeal packets. This is a good place if you need a cheap long-term room. If you were looking for a short term stay, I would recommend you stay elsewhere. Also, this is not the most comfortable place to stay if you are a woman traveling alone. At times, it felt a little sketchy. For example, when I arrived, I saw someone getting a tattoo through a window.
Business response:
Dear Sarah, Thank you for sharing your thoughts. We aim to provide basic accommodations for longer stays at an affordable rate. We understand that our offerings may not suit everyone’s needs, especially for a brief visit. Your observations are valuable, and we appreciate your perspective. We are committed to ensuring a safe and pleasant experience for all our guests.Sincerely,Hotel Management
Breakfast needs to be upgraded to more options besides little muffins and a snack bar and one pack oatmel and make sure its stocked bc everytime i went down there it was nothing there.
Business response:
Dear Sarah, Thank you for sharing your thoughts with us. We appreciate your suggestions about expanding the breakfast options at Extended Stay America and will certainly consider them for future improvements. Your feedback is essential, and we’ll ensure our Grab and Go Breakfast is better stocked. We hope to make your next visit even more enjoyable.Sincerely,Hotel Management
Very clean Room was very clean. I arrived a little earlier then check in time and they had a room ready and allow me to check in. Very friendly workers. would stay again when i'm in the area.
Business response:
Dear David, Thank you for choosing Extended Stay America! We’re delighted to hear you appreciated the cleanliness of your room and that our team could accommodate your early arrival. It’s wonderful that our staff made your stay enjoyable. We look forward to welcoming you back whenever you’re in the area again. Safe travels!Sincerely,Hotel Management
Very friendly staff week def be back
The staff were nice and courteous. The to go breakfast was lackluster at best and 2 of the 3 mornings there wasn’t even coffee. Our room felt damp for the entire stay.
Business response:
Dear Guest, Thank you for acknowledging the hospitality you received during your visit. We’re sorry the breakfast and coffee offerings didn’t meet expectations, and that the room's atmosphere wasn’t ideal. Our team will address these concerns promptly to ensure a better experience in the future. Your feedback is valuable, and we hope to provide a more comfortable stay next time. Safe travels!Sincerely,Hotel Management
Staff is very pleasant amd helpful the day shift and night
I was disappointed in the "Free breakfast" of a small muffin or cereal bar or oatmeal with coffee. Not my idea of a real breakfast, Shud not advertise it as such.
Business response:
Dear Joseph, Thank you for your feedback on our breakfast offerings at Extended Stay America. We appreciate your input and are always looking for ways to enhance our guest experience. Your comments are invaluable in helping us make improvements. We hope to welcome you back for a more satisfying stay.Sincerely,Hotel Management
Amazing staffs!! Thanks for treating quests with warm welcome. Will definitely come back!
Frequently asked questions about Extended Stay America - Rock Hill
How is Extended Stay America - Rock Hill rated?
Extended Stay America - Rock Hill has a 4.5 star rating with 1,845 reviews.
When is Extended Stay America - Rock Hill open?
Extended Stay America - Rock Hill is open now. It will close tomorrow at 12:00 a.m.