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Extended Stay America - Rock Hill
- Hotels
- Rock Hill, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1835 Canterbury Glen Ln., Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ahmad was wonderful to work with. Recommend for group stays!
Business response:
Dear Jesus, Thank you for your feedback! We’re delighted to hear that Ahmad provided excellent service. Extended Stay America is pleased to be a great choice for group stays. We look forward to welcoming you back soon!Sincerely,Hotel Management
Great place great staff
FRONT DESK AGENT I was not able to get the name of the front desk agent that checked me in at 3:45pm on June 22, 2024, but he was the BEST. Very professional and personable. Made my check-in very smooth and easy going. BEST customer service I have had in a long while and I travel often
Business response:
Dear Carletha,Thank you for your positive feedback on Extended Stay America. We are thrilled about your positive experience with our front desk agent. We pride ourselves on providing excellent customer service; we will pass along your kind words. We look forward to welcoming you back soon for another excellent.Sincerely,Hotel Management
I will return just more aware The stay was great… very good for the price! Why the employers so rude( one weekend I can check out at 12 but now it’s by the book?? Other than that it’s a great place to stay.
Room had a wet animal smell. Breakfast was grab and go that only included packets of oatmeal.
Business response:
Dear Selenna, Thank you for your feedback. We're sorry to hear about the odor in your room and the limited breakfast options. We strive to provide a pleasant and comfortable stay for all our guests, and your comments are invaluable in helping us improve our services. Our team is looking into these issues to ensure they are addressed promptly. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future. Your satisfaction is important to us, and we are committed to making the... read more
Dejeuner supposé compris presque rien a manger,pas de cafetière dans la chambre ni tasses,ni verres.
Business response:
Dear JEAN-PIERRE, We appreciate you taking the time to share your feedback. We are genuinely sorry for the disappointment you experienced with the breakfast options and the lack of amenities in your room. Please be assured that your comments have been shared with our team, and we are fully committed to making the necessary improvements. We would be delighted if you would consider staying with us again, allowing us the opportunity to provide a more enjoyable experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Rock Hill
How is Extended Stay America - Rock Hill rated?
Extended Stay America - Rock Hill has a 4.5 star rating with 1,845 reviews.
When is Extended Stay America - Rock Hill open?
Extended Stay America - Rock Hill is open now. It will close tomorrow at 12:00 a.m.