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Extended Stay America - Rock Hill
- Hotels
- Rock Hill, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1835 Canterbury Glen Ln., Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good place, I would come again Relatively clean, location close to shopping, food, and movie theater. However, noise from the highway can echo into the room and it can get pretty loud.
Business response:
Thanks for choosing Extended Stay America on your trip to our city. It feels great to know you liked the convenience of our location and were impressed our well-kept property. However, we are sorry for the noise issue you experienced while you were here. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Dog friendly Comfortable bed Slept well Friendly staff Walls too thin ...can hear other guests
Business response:
Judy, thank you for choosing Extended Stay America on your trip to our city. It feels great to know you liked our pet-friendly policy and were impressed with the service provided by our courteous staff. We thank you for the recognition and invite you to visit us again soon. Sincerely, Hotel Management
Breakfast was not the best, coffee and muffins. Kitchenettes but no opener or wine glasses.
Business response:
Thanks for sharing your review. Although you had an overall pleasant stay, we are sorry to know you were unhappy with our breakfast offerings. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Pleasant stay, easy access and friendly staff. Would gladly go back.
Business response:
Marshall, thanks for posting your feedback online. We are pleased to know you liked our convenient location and happy the way you were treated by our team. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Staff was friendly and accommodating, room was clean and nicely appointed.
Business response:
Ronald,thank you so much for your awesome review of Extended Stay America. We’re thrilled to know you were pleased with your well-maintained room and the service you received from our excellent staff.On behalf of everyone here, we invite you to stay with us again the next time you visitRock Hill. Sincerely, Hotel Management
Noise highway near by Refrigerator in room very noisy
Business response:
Thank you for evaluating your stay. We are sorry for the noise issue you experienced in your room and regret the inconvenience it caused. We wish we would have known about the mattress issue as we would have resolved it by changing your room. Thanks again, and we hope to host you back soon. Sincerely, Hotel Management
Just a scrambled egg shy of great! Everything was great except two things. The elevator was so slow I usually walked to the end of the hall and used the stairs. The breakfast consisted of coffee and instant grits packs. That’s it! I was really disappointed in breakfast. However,I would definitely stay there again and recommend them for anyone looking for an inexpensive hotel that is clean and comfortable
Business response:
Byron, thank you for recommending Extended Stay America. We are glad to know you loved most aspect of our hotel, but we are sorry for the service issue you experienced and that you were unhappy with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast offerings. Thanks for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
One of the best It's was outstanding
Business response:
Wendy, thanks for the perfect review. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Not much positive No coffee pot in room, no towels, very loud.
Business response:
Joan, thanks for being our guest. We sincerely apologize for not explaining our policy to you upon arrival and for the noise issues you had during your stay. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Towels and linens may be exchanged at the front desk anytime and complimentary. We will make sure our front office team communicates this without fail going ahead. Please consider giving us a chance to improve our impression on you on your next... read more
Frequently asked questions about Extended Stay America - Rock Hill
How is Extended Stay America - Rock Hill rated?
Extended Stay America - Rock Hill has a 4.5 star rating with 1,947 reviews.
When is Extended Stay America - Rock Hill open?
Extended Stay America - Rock Hill is open now. It will close tomorrow at 12:00 a.m.