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Extended Stay America - Rock Hill
- Hotels
- Rock Hill, SC
About this business
Location details
1835 Canterbury Glen Ln., Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Would recommend nice friendly safe environment close to everything
Business response:
It was a pleasure reading your review of Extended Stay America. We have an exceptional team whose top priority is making sure every guest is comfortable and satisfied, so we will share your compliments with them. We are grateful for the recommendation and look forward to welcoming you back soon! Sincerely, Hotel Management
It was great loved the location they helped me with everything I needed,
Business response:
Thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed your stay, found our location ideal and our staff friendly and professional. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Great The hotel was nice and wonderful. I love the hotel room. It was nice and clean.
Business response:
Thank you for making Extended Stay America a part of your plans. It feels so good to know you were happy with the comfort of your well-appointed room and that you had a comfortable stay with us. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Clean nice hotel enjoyed my stay would recommend to others
Business response:
Thank you for the glowing review of Extended Stay America and for recommending us to future travelers. We are glad to know you were impressed with our courteous associates and enjoyed our well-kept property. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
The room was VERY spacious. Although the walls are very thin you can hear the next room just chatting. The hotel employees are very friendly & it’s really clean
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your well-kept, spacious suite and were impressed with our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Only breakfast offered was coffee, instant grits or a muffins, otherwise you have a vending machine with candy bars and chips.
Business response:
Ken, thank you for choosing Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry our complimentary grab-and-go breakfast offerings were not to your liking. We have made a note of your feedback as we plan any changes to our selections. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
The cleanliness of the rooms are always a plus. The exterior of the property needs attention.
Business response:
We appreciate your loyalty towards Extended Stay America and the feedback about your experience here. It is a delight to know you were happy with the comfort of your well-appointed room and that you had a great stay with us. Your constructive feedback is appreciated, and we look forward to seeing you again soon. Sincerely, Hotel Management
Clean and friendly but clientele are suspect. The property itself is decent enough, and it was cleanly along with friendly staff. However, some of the client that stayed at the property whilst I stayed there were loud and seemed unaware that other people were also staying in the hotel. They played loud music, shouted down the hall to each other (calling to their friends, etc). Had I not been on the 4th floor and away from all of that noise, I’d have checked out and gone elsewhere.
Business response:
Samuel, thank you for evaluating your experience online. Although you liked certain aspects of your stay, we are sorry for the noise issue. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in disrupted sleep. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rock Hill
How is Extended Stay America - Rock Hill rated?
Extended Stay America - Rock Hill has a 3.9 star rating with 2,629 reviews.
When is Extended Stay America - Rock Hill open?
Extended Stay America - Rock Hill is open now. It will close tomorrow at 12:00 a.m.