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Extended Stay America - Rock Hill
- Hotels
- Rock Hill, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1835 Canterbury Glen Ln., Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was friendly and accommodating, room was clean and nicely appointed.
Business response:
Ronald,thank you so much for your awesome review of Extended Stay America. We’re thrilled to know you were pleased with your well-maintained room and the service you received from our excellent staff.On behalf of everyone here, we invite you to stay with us again the next time you visitRock Hill. Sincerely, Hotel Management
Noise highway near by Refrigerator in room very noisy
Business response:
Thank you for evaluating your stay. We are sorry for the noise issue you experienced in your room and regret the inconvenience it caused. We wish we would have known about the mattress issue as we would have resolved it by changing your room. Thanks again, and we hope to host you back soon. Sincerely, Hotel Management
Just a scrambled egg shy of great! Everything was great except two things. The elevator was so slow I usually walked to the end of the hall and used the stairs. The breakfast consisted of coffee and instant grits packs. That’s it! I was really disappointed in breakfast. However,I would definitely stay there again and recommend them for anyone looking for an inexpensive hotel that is clean and comfortable
Business response:
Byron, thank you for recommending Extended Stay America. We are glad to know you loved most aspect of our hotel, but we are sorry for the service issue you experienced and that you were unhappy with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast offerings. Thanks for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
One of the best It's was outstanding
Business response:
Wendy, thanks for the perfect review. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Not much positive No coffee pot in room, no towels, very loud.
Business response:
Joan, thanks for being our guest. We sincerely apologize for not explaining our policy to you upon arrival and for the noise issues you had during your stay. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Towels and linens may be exchanged at the front desk anytime and complimentary. We will make sure our front office team communicates this without fail going ahead. Please consider giving us a chance to improve our impression on you on your next... read more
Trop cher !!! Lits deformes, wifi compliqué pour ne pas dire non connectable... Décevant pour le prix...
Business response:
Eric, thank you for staying at our hotel. We are very sorry for the issues you experienced during your time with us. However, we are for the issue you experienced due to the internet connectivity. Our service provider has been made aware of the problem and we are working to ensure we have the proper connectivity throughout the hotel. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Stop over Nice, quiet with a big room. More than expected for the price.
Business response:
Derron, it was a pleasure having you as our guest at Extended Stay America. We're glad to know you liked your spacious room and that you found us to be a great value.We hope you choose us again when your travels bring you back toRock Hill. Sincerely, Hotel Management
Only good for extended stays and you want to cook. The mattress was far to soft. Had a back ache in the morning. The get and go breakfast is nothing more than granola bars and prepackaged muffins. Very nice location. Great also if you need a kitchen. Very poor desk service.
Business response:
Dana, thank you for staying with us and sharing your comments. It is good to know you liked our convenient location, but we are sorry for your disappointment with our breakfast offerings. We will certainly share your feedback with the appropriate team regarding food & beverage selections at our hotel. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Most of the staff is pleasant and friendly. Only 1 or 2 that are apathetic. Stayed in a room with kids above me that wouldn’t stop making noise. Only time in several stays that has been in anyway unpleasant. I was allowed to switch rooms, it I had to wait.
Business response:
Chris, thank you for being our guest once again. We are sorry you did not experience the best from some of our associates and that your sleep was disturbed due to the noise made by kids. Also, please know we provide thorough training for all staff, and we will redouble our efforts. We hope the positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rock Hill
How is Extended Stay America - Rock Hill rated?
Extended Stay America - Rock Hill has a 4.5 star rating with 1,845 reviews.
When is Extended Stay America - Rock Hill open?
Extended Stay America - Rock Hill is open now. It will close tomorrow at 12:00 a.m.