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Extended Stay America - Rock Hill
- Hotels
- Rock Hill, SC
About this business
Location details
1835 Canterbury Glen Ln., Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointed The room was nice, but it looked like someone forgot to clean the shower.
Business response:
Anita, thank you for sharing your feedback. Although you had a pleasant stay, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Thumbs up Comfortable for an extended stay.
Business response:
Thank you for showering your love for us in your review. It is such a pleasure knowing you had a wonderful time and a comfortable stay in your well-appointed room. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Good amenities in a very plain wrapper. Nothing fancy about this place!
Business response:
Ron, thank you for choosing Extended Stay America. We are glad to know to know you were happy with our hotel amenities and had an overall pleasant stay. We appreciate your business and hope to welcome you back in the future. Sincerely, Hotel Management
Room was quiet and neat. Bed felt good. But the hallway of the second floor reaked of weed.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Courtney, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
It had ample space for my needs BUT we had a slight issue with arrival. We received a room that was already occupied BUT they remedied it ASAP.
Business response:
Thank you for being our guest. Although you had a pleasant stay with us, we are sorry for the inconvenience you had. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rock Hill
How is Extended Stay America - Rock Hill rated?
Extended Stay America - Rock Hill has a 3.9 star rating with 2,629 reviews.
When is Extended Stay America - Rock Hill open?
Extended Stay America - Rock Hill is open now. It will close tomorrow at 12:00 a.m.