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Extended Stay America - Sacramento - Elk Grove
- Hotels
- Elk Grove, CA
About this business
Location details
2201 Longport Ct., Elk Grove, CA, 95758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is my second time I have stayed at Extended Stay America. I really do enjoy how the staff at the front desk greet you, and help you with any service questions. I would like to see toilet seat covers in the bathroom, and I wish that the breakfast was actually a breakfast that you eat out of a plate (LOL) I also like the location of the hotel. Right by the freeway, gas stations, etc.
Business response:
Carol, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked the service provide by front desk staff and that our great location close to freeway and gas stations were perfect for your needs. We value your suggestion and look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
i liked the location, safety , clean- it was a little more in rice than other places around and they can provide little more breakfast option for what you pay.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed our ideal location and liked our clean property. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
We stay here before. It’s quiet and the staff is very friendly.
Business response:
Thank you for staying at Extended Stay America once again! We're excited to share your wonderful comments with our team. It means a lot that you continue to choose to stay with us over all of the hotels in the area. We hope to see you again soon. Sincerely, Hotel Management
Its not what i thought it would be. Its more for people who dont have a place to stay
Business response:
Thank you for sharing your review online. Although you had an overall pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Bare bones amenities best describes this property. Breakfast is a joke, no coffee maker in room. This stay was last minute booking, and now i know why it was available. This was my 2nd try with ESA, the other stay was in San Jose, Ca. and was very similar in just how underwhelming it was. The only positives were it was not too expensive, but still not a "value", it was clean, and it was available.
Business response:
Thank you for being our guest. We are sorry for the issues you encountered. This is not the level of service we generally provide, and it certainly does not meet our standards. Your feedback will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Elk Grove
How is Extended Stay America - Sacramento - Elk Grove rated?
Extended Stay America - Sacramento - Elk Grove has a 3.3 star rating with 2,625 reviews.
When is Extended Stay America - Sacramento - Elk Grove open?
Extended Stay America - Sacramento - Elk Grove is open now. It will close tomorrow at 12:00 a.m.