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Extended Stay America - Sacramento - Elk Grove
- Hotels
- Elk Grove, CA
About this business
Location details
2201 Longport Ct., Elk Grove, CA, 95758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great as always just my fridge didn’t work which kept me from not being able to keep food in the room
Business response:
Thank you for returning to Extended Stay America. We're glad to know you had a pleasant time with us, but we're sorry for the inconvenience you had due to the refrigerator in your room. We have discussed your concerns with our maintenance team to fix the problem immediately. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
a little dirty carpet in my room was terrible
Business response:
Thank you for choosing to stay with us. We're sorry for the cleanliness issues you encountered in your room. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with their efforts moving forward. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
I liked having a kitchen and the bathroom.. only wished they had a pool.
Business response:
Thank you for sharing your gracious review of Extended Stay America. We appreciate you for confirming you liked having a fully-equipped kitchen and that you had a great stay. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Excellent customer service. Reception staff Melissa answered all my questions in regards to my hotel booking. Thank you very much for taking the time.
Business response:
Thank you for taking the time to review your stay at Extended Stay America. Melissa is a valued member of our team, so it is no surprise she took such great care of you. That is what we like to see! Please be assured that we will pass along your compliments to her. We appreciate your review and look forward to having you stay with us again. Sincerely, Hotel Management
Too noisy and couldn't sleep. Constant banging and I think I heard a vacuum going at 2am. Walls too thin, I could hear the couple in the next room talking.
Business response:
Thank you for posting a review of your visit. We are sorry you were disturbed at night by noise from other guests of the hotel. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Elk Grove
How is Extended Stay America - Sacramento - Elk Grove rated?
Extended Stay America - Sacramento - Elk Grove has a 3.3 star rating with 2,625 reviews.
When is Extended Stay America - Sacramento - Elk Grove open?
Extended Stay America - Sacramento - Elk Grove is open now. It will close tomorrow at 12:00 a.m.