This profile has been claimed by the business owner or representative.
Extended Stay America - Sacramento - Elk Grove
- Hotels
- Elk Grove, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2201 Longport Ct., Elk Grove, CA, 95758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Not safe The hotel wasn’t bad however I realized that my front door only locked from the inside. I never knew until the next morning. Someone could have came inside during the night if I hadn’t locked the bolt.
Business response:
Monique, thank you for reviewing your stay. We are pleased to know you had an overall pleasant time with us, but we are sorry for the maintenance issue you encountered. We have made a note of your feedback and have shared it with the appropriate team so that we can improve our future guest's experience. We hope you will visit us again so that we can make it up to you. Sincerely, Hotel Management
Business response:
Pamela, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
The staff was nice and accomadating. The room and linens were clean. The beds were comfortable.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you were impressed with the service you received from our staff and that you loved your well-appointed room. We appreciate your business and hope to see you again on your next visit to Elk Grove. Sincerely, Hotel Management
Business response:
Wayne, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
DeShawn, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Service was poor but the room was very nice. Only stayed one night for a wedding.
Business response:
Thank you for being our guest. We are happy to know overall you had a pleasant stay with us and liked your well-kept room. However, we are sorry for the poor service you received. Your feedback will be used as a training tool to improve our service going forward. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
I liked that there was kitchen area. The only problem was there was no plates or silverware. I had to call down stairs to get some.
Business response:
Thank you for reviewing your stay at Extended Stay America. We're glad you liked your well-appointed room and that overall you had a pleasant time with us. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Elk Grove
How is Extended Stay America - Sacramento - Elk Grove rated?
Extended Stay America - Sacramento - Elk Grove has a 4.2 star rating with 1,408 reviews.
When is Extended Stay America - Sacramento - Elk Grove open?
Extended Stay America - Sacramento - Elk Grove is open now. It will close tomorrow at 12:00 a.m.