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Extended Stay America - Sacramento - Elk Grove
- Hotels
- Elk Grove, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2201 Longport Ct., Elk Grove, CA, 95758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate you being our guest. Thank you for letting us know your visit at Extended Stay America was perfect in every way. We look forward to welcoming you back soon. Sincerely, Hotel Management
The refrigerator would not get cold. The TV remote control needed a battery, But the kitchen floor was not sticky like my last stay there.
Business response:
Gary, thank you for being our guest once again. Although overall you had a pleasant stay with us, we are sorry for the problems you had in your room. Your feedback has been discussed with our maintenance team, and they are checking and fixing the issues you mentioned immediately. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The woman staffing front desk during check in was really nice. But the room was subpar and not very clean. Luckily I only stayed here for two nights, but I would not be able to stay here for more than that. I felt gross. Our bathroom sink was clogged and we had to use the kitchen sink to brush our teeth.
Business response:
Thank you for posting a review of your stay. It is nice to read that we met most of your expectations. However, we apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Good WiFi breakfast was trash and great customer service overall tv was small for the room but enough towels and toiletries
Business response:
It was our pleasure having you as our guest at Extended Stay America. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. We value your feedback as it will help to improve our future guest experiences. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
Business response:
Joe, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
The price is up there. I enjoy having a kitchen and the amenities. I think the only thing i disliked was the television wasn't working.Everything else is fine
Business response:
Thank you for reviewing our hotel. We're glad to know you were impressed with our affordable rates and that you liked your well-equipped room. However, we're sorry for the inconvenience you had due to the TV in your room.We have shared your feedback with our maintenance team and asked them to fix the issue immediately. Wehope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Elk Grove
How is Extended Stay America - Sacramento - Elk Grove rated?
Extended Stay America - Sacramento - Elk Grove has a 4.2 star rating with 1,409 reviews.
When is Extended Stay America - Sacramento - Elk Grove open?
Extended Stay America - Sacramento - Elk Grove is open now. It will close tomorrow at 12:00 a.m.