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Extended Stay America - Sacramento - Elk Grove
- Hotels
- Elk Grove, CA
About this business
Location details
2201 Longport Ct., Elk Grove, CA, 95758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Really Happy Guests Melissa was great at check in, friendly and helpful. The hotel was clean (lobby smelled like they were doing laundry Sunday morning😊) and we'll stocked (plenty of towels and bathroom supplies) In the morning they offered freash coffee and "grab & go" items listed keep granola bars, instant oatmeal and muffinsfor free.
Business response:
Debbie, thank you for reviewing your experience at Extended Stay America. It is a delight to know you were happy with our well-kept property and that you were impressed with the service provided by our courteous team. Reviews such as yours mean a lot! Thank you once more, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
I really enjoy the location of this property. Easy access to the I5 and it’s surrounded with plenty of stores and quick fast food places. Although, it had a stove top and fridge. It smelled like cigarette when I walked in. The room itself said none smoking but it had a strong smell. I open the window to air it out and it was fine after a few hours. The AC/Fan doesn’t work. Good thing it wasn’t hot. Clean bathroom, clean room, it was just the smell of smoke.
Business response:
Thank you for choosing our hotel. We are pleased to know you liked our ideal location and that you had a pleasant time with us. However, we are sorry for the issues you encountered in your room. Rest assured, your feedback has been shared with the housekeeping and maintenance team to address these issues immediately. We hope to have another opportunity of welcoming you back in the future for a much better experience. Sincerely, Hotel Management
The property was conveniently located close to areas I want to visit. I don't mind the hotel/property being pet-friendly, however, for those who have allergies like me, perhaps non-pet friendly designated rooms should be made available same idea like some hotels have smoking/non smoking rooms.
Business response:
Jimmy, thank you for choosing to stay at Extended Stay America. We are glad to know our ideal location worked well for your needs and that you had a pleasant visit. We appreciate your feedback and hope to see you again in the future. Sincerely, Hotel Management
I thought they were going to serve hot breakfast
Business response:
Maria, thank you for your review, and it is nice to know you enjoyed your overall stay with us. However,we aresorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Elk Grove
How is Extended Stay America - Sacramento - Elk Grove rated?
Extended Stay America - Sacramento - Elk Grove has a 3.3 star rating with 2,625 reviews.
When is Extended Stay America - Sacramento - Elk Grove open?
Extended Stay America - Sacramento - Elk Grove is open now. It will close tomorrow at 12:00 a.m.