Extended Stay America - Sacramento - Elk Grove

Business response:

Thanks for the perfect review. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Monique, thank you for reviewing your stay. We are pleased to know you had an overall pleasant time with us, but we are sorry for the maintenance issue you encountered. We have made a note of your feedback and have shared it with the appropriate team so that we can improve our future guest's experience. We hope you will visit us again so that we can make it up to you. Sincerely, Hotel Management 

Business response:

Pamela, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay with us at Extended Stay America. We're glad to know you were impressed with the service you received from our staff and that you loved your well-appointed room. We appreciate your business and hope to see you again on your next visit to Elk Grove. Sincerely, Hotel Management 

Business response:

Wayne, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

DeShawn, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are happy to know overall you had a pleasant stay with us and liked your well-kept room. However, we are sorry for the poor service you received. Your feedback will be used as a training tool to improve our service going forward. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management