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Extended Stay America - Sacramento - Elk Grove
- Hotels
- Elk Grove, CA
About this business
Location details
2201 Longport Ct., Elk Grove, CA, 95758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
It was a nice quiet place, my room had missing lights and lampshades
Business response:
Thank you for sharing your gracious review of Extended Stay America. We appreciate you for confirming you liked the relaxing atmosphere which added to your comfortable stay. However, we regret the inconvenience you had in your room and your feedback is discussed with the concerned team for review an action. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Kaitlyn, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, We invite you to come back and stay with us again when in the area! Sincerely, Hotel Management
Just know what you are getting into. This is not quite the scaled down Hampton Inn/ Hyatt house I was expecting. With Extended Stay you should expect to bring everything you will need for your travels with you: like food, hair conditioner or a hair drier (I guess I could have gone down to the front desk with a towel around my waist). The breakfast was so bad it was funny. Bring your own, they provide a kitchen in the rooms. No Ice available day one. You can make some in ice trays in your freezer for day two. Seriously - ther... read more
Business response:
Thank you for being our guest. We are sorry to know you did not know about our hotel policies and that you did not like our breakfast offerings. Our hotel is designed for guests, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Kindly note, kitchenware, and in-room amenities are available at the front desk to ensure their cleanliness. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our... read more
Business response:
Antoinette, thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The kitchen was full sized with refrigerator, microwave, sink, and hot plate. Very useful and functional. Rooons are only cleaned once a week but that's fine as fresh towels and supplies are available as needed.
Business response:
Our gratitude for taking the time to review your stay at Extended Stay America. We are delighted to know you were impressed with our hotel amenities and that you had a great stay. Thank you once again, it will be our pleasure to welcome you back on your next visit to this area. Sincerely, Hotel Management
Location convenient to everything. Was comfortable clean staff was helpful. I will do it again
Business response:
Thank you for choosing Extended Stay America and for your fantastic review. It’s good to know you enjoyed our central location close to many places and that you appreciated our courteous associates. Thank you again for staying with us, we appreciate your business! Sincerely, Hotel Management
I liked how convenient it was to the highway, but I didn’t like how neglected the property & inside the building was. Unclean, unsanitary, aged, & worn out conditions.
Business response:
Thank you for taking the time to review your stay. We are pleased to know you liked our location close to the freeways and had a pleasant visit. However, we are sorry for the cleanliness issue you encountered. We have made a note of your feedback and will share it with the housekeeping team to be more diligent in their efforts. We hope you will consider coming back so we can make your next visit pleasant in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Elk Grove
How is Extended Stay America - Sacramento - Elk Grove rated?
Extended Stay America - Sacramento - Elk Grove has a 3.3 star rating with 2,624 reviews.
When is Extended Stay America - Sacramento - Elk Grove open?
Extended Stay America - Sacramento - Elk Grove is open now. It will close tomorrow at 12:00 a.m.