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Extended Stay America - Sacramento - Elk Grove

3.2
  • Hotels
  • Elk Grove, CA

About this business

HospitalityHotels

Location details

2201 Longport Ct., Elk Grove, CA, 95758, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.22,523 reviews
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April's profile image
April 
6 years ago

Meh The hotel looked kinda shabby on the inside. Seemed ghetto but the area around it was nice. Staff was great. It just seems cheaply run. But it's better than nothing 

Business response:

April, thank you for taking the time to review your stay. We're glad to know you were impressed with the service provided by our associates and that our location was ideal for you. However, we're sorry if you were disappointed with anything. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management 

K.w's profile image
K.w 
6 years ago

Nice hotel good prices great area nice and peaceful 

Business response:

Thank you for the glowing review of Extended Stay America. We're delighted to know you found us to be a great value and that our excellent location was convenient for you. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

marife's profile image
marife 
6 years ago

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Jane's profile image
Jane 
6 years ago

Could not call the front desk. There were no paper instructions on how to do so. The only available phone numbers were from the phone book, or the corporate phone number. The floors were not vacuumed as well. 

Business response:

Thank you for choosing our hotel for your stay. We are disheartened to see the review and sincerely apologize for not living up to your expectations. Your feedback has been shared with every department involved. We are working hard to deliver the type of hospitality that you should always expect from us, and we hope you will consider giving us another chance on your next visit to the area. Sincerely, Hotel Management 

Michelle's profile image
Michelle 
6 years ago

Business response:

Michelle, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management 

Mario's profile image
Mario 
6 years ago

Review of Extended Stay in Elk Grove Overall, location was great, staff was helpful and nice, Room was a little dirty, plug and light did not work, kitchen/stove light did not work, stick to move drape was broken, windows were filthy and we expected to have ice trays and dishware/etc in room without having to go and ask for it. 

Business response:

Mario, thank you for choosing our hotel. We apologize for the inconvenience you experienced as we take pride in delivering a well-appointed room for all of our guests. Your feedback has been shared with every department involved, and we are working hard to ensure such mistakes don't happen again going ahead. We hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Sacramento - Elk Grove

How is Extended Stay America - Sacramento - Elk Grove rated?

Extended Stay America - Sacramento - Elk Grove has a 3.2 star rating with 2,523 reviews. 

When is Extended Stay America - Sacramento - Elk Grove open?

Extended Stay America - Sacramento - Elk Grove is open now. It will close tomorrow at 12:00 a.m.