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Extended Stay America - Sacramento - Northgate
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3825 Rosin Ct., Sacramento, CA, 95834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
One stop
Night and day Night receptionist was cool, morning receptionist was a problem. Wouldnt help my +1 (who registered at checkin) back into the room saying she wasnt in the system. Then at at least 3 different times throughout the day the office was closed. Room was good, clean, comfy, but the service was poor if I was being nice.
Business response:
Thank you for the feedback. We are glad to read you had an overall satisfactory visit and liked your room. Hoiwever, we apologize for the unfavorable interaction you had with one of our associates. Thank you for bringing this to our attention, and we will address this appropriately. It was a pleasure having you as our guest, and we hope you will revisit when you are back in the area. Sincerely, Hotel Management
Relaxing
Business response:
Angelica, thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was a nice stay Place was great. But I felt a little uneasy because there’s a homeless camp right behind the hotel. I was traveling alone, so was a little worried. But didn’t have any issues. Had a dog barking and they took car of that issue also.
Dissapointed. Dissappointed. Not clean at all. No garbage can in the entire room. Did not feel like a typical extended stay.
Business response:
Clay, thank you for taking the time to evaluate your stay. We regret not meeting your expectations and apologize for the cleanliness issues you encountered. We will review this with our housekeeping team and take steps to ensure we are more diligent going forward. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Hotel has many people in parking lot. Not safe after dark. Check in took forever because hotel computer system. The bright spot wss the staff was professional. I will not stay here again.
Business response:
Brad, thank you for your review. Although you liked our courteous staff, we are sorry for the inconvenience you had at check-in. Kindly know, safety and security of our guests are always our utmost priority. We hope you will change your mind and give us another opportunity to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Northgate
How is Extended Stay America - Sacramento - Northgate rated?
Extended Stay America - Sacramento - Northgate has a 4.2 star rating with 1,235 reviews.
When is Extended Stay America - Sacramento - Northgate open?
Extended Stay America - Sacramento - Northgate is open now. It will close tomorrow at 12:00 a.m.