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Extended Stay America - Sacramento - Northgate
- Hotels
- Sacramento, CA
About this business
Location details
3825 Rosin Ct., Sacramento, CA, 95834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
PIECE TIME Nice time
Business response:
Jason, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Never Again lost me as a customer email written to manager So I'm being kicked out of my room right now at 8:30pm due to the front desk agent from last night named Dajonay lying to me about giving me a free night... I went to the front office to exchange towels, ask about a roll out bed for my 4 year old who joined me last night and also was inquiring about the mishap that happened with my cancellation charge and said Id be happy with a free night atleast. She said let me see what I can do she looked at the computer and then... read more
Amazing and fun
Business response:
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
I arrived and nobody appeared to be at front desk, so i had to go to a different hotel.. and on top of that you guys still tryed charging for the room...
Business response:
Thank you for the feedback. We are sorry for the front desk service issue you encountered and regret we were unable to accommodate you this time. We are working with our front desk team to make sure that we deliver a superb stay every time ensuring our future guests do not encounter a similar problem. Regarding the charges, please feel free to reach out our front desk as our associates will be happy to assist you further in. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Managem... read more
peace ... perfect .... cleaning .... big room , really enjoy over therep
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were impressed with our well-kept property and that you had a great stay. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
Old, rundown hotel. Should be called a motel. Shoddy, unpainted patch work on walls. Shower head was terrible. Not a big deal but he tv was lower than the bed... I do NOT recommend this motel. Good thing I had my sleeping bag.
Business response:
Andy, we apologize for falling short of your expectations for a stellar stay. Your feedback with regard to the condition of your room will be discussed when we are in the process of finalizing our renovation plans. So till these plans are formulated our housekeeping and maintenance teams will try their best to keep our facilities clean and well-maintained. Please consider staying with us again so we can provide you with a comfortable experience. Sincerely, Hotel Management
Our room was dirty! It was disgusting and they wouldn’t give us our money back!
Business response:
We apologize and regret the inconvenience caused due to the cleanliness issues you encountered in your room. Your feedback regarding the untidiness is shared with our housekeeping team for review and action. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Northgate
How is Extended Stay America - Sacramento - Northgate rated?
Extended Stay America - Sacramento - Northgate has a 2.9 star rating with 2,560 reviews.
When is Extended Stay America - Sacramento - Northgate open?
Extended Stay America - Sacramento - Northgate is open now. It will close tomorrow at 12:00 a.m.