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Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Overall, the hotel is just okay. It mentions it provides breakfast, the reality is it does not. It has a table with few coffee pots on it. The whole hotel has a weird smell, don't know what it is.
Business response:
We regret falling short of your expectations for a hassle-free and enjoyable stay. Please accept our sincere apologies for the difficulties you encountered here. Your feedback for the odor issue and our breakfast offerings have been discussed with the appropriate individuals in an effort to improve our service and facilities going ahead. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
“Breakfast” offerings were only a granola bar and coffee. Booked here using breakfast filter on search. “Kitchen” had no plates, glasses, utensils or anything except cabinets and 2 burners to represent a kitchen. Overall clean, decent neighborhood, close to freeway and staff was nice.
Business response:
Thank you for being our guest. Although you liked certain aspects of your stay, we are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the fu... read more
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Good for an overnight rest during a trip The pillows are thin. They only give you three for a Queen size bed. I stayed in the wniter and there were no extra blankets in the room. The bathroom door swings into the kitchen, which in in the entry way. The TV channel selectin was good. Showtime 2 was the premium channel. The free Wifi sucked! I had to keep logging in. There was a premium pay option for faster service; I did not use that.
Business response:
Brian, thank you for being our guest. Although you had an overall pleasant time with us, we are sorry for the issues you had in your room and regret the issue you had with the internet connectivity. We have made a note of your feedback and will share it with the appropriate team so that we can improve our future guest's experience. We hope you will consider giving us another chance so that we can provide you with a memorable stay. Sincerely, Hotel Management
Everything was great. Had a good time. Hotel staff was great.
Business response:
Thank you for sharing highlights of your recent visit to Extended Stay America. We are thrilled to know everything went great during your stay and that our excellent service made for a memorable experience. Thank you once again for choosing us, and we look forward to welcoming you again soon at your second home. Sincerely, Hotel Management
4 times a stranger with a grey hoodie kept knocking on my door when my husband stepped out for a cigarette. I told the one hotel staff that was there and she said they will try to find him. No one was in the lobby desk. The front door was not locked at all after hours. The elevator and lobby smelled like marijuana. I would not go back for this reason only. The room was clean.
Business response:
Dear Guest, thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Nice stay Great
Business response:
Thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 4.2 star rating with 1,481 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.