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Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property outside was nice and clean but inside the rooms were clean but smelled not good
Business response:
Thank you for staying with us! We are pleased overall your stay was a pleasant one, but we are sorry for the odor issue you encountered in your room. We have shared your feedback with the housekeeping team to be more diligent in their work. Thanks again, and we hope to welcome you back in the future so that we can make it up to you. Sincerely, Hotel Management
Spacious room, had requested double beds ahead of time and when I got there there was none available ended up getting a king
Business response:
Thank you for the wonderful rating of Extended Stay America. We are glad to know you were impressed with the size of your room and had a great stay. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Hotel smelled very bad. We stayed Thursday to Sunday and never had our room serviced.
Business response:
Thank you for being our guest. Although we try to strive to deliver guests with a fresh environment, we apologize as this wasn't your experience. Your feedback for the odor is shared with the housekeeping team to do a deep cleaning of our property ensuring we are well-poised on your next visit. Kindly note our housekeeping is done on a weekly basis to respect the privacy of our guests and offer them minimal intrusion. Please consider giving us another chance to provide you with a much better stay on a future date. Sincerely,... read more
When I mistakenly booked this hotel for a previous trip I had at the same time booked this hotel for the current trip. The difference between them and now is absolutely amazing! There was no smoke smell in the “smoke free” hotel where last time the smell was overpowering. The room was clean, no strangers came to the door knocking in the early hours of the morning and the tap water was fine for drinking. Also, right at check in, now, they tell you there is no daily room cleaning, last time we had no idea why we weren’t gettin... read more
Business response:
Sha, we appreciate your loyalty towards Extended Stay America and the wonderful feedback about your experience here. It was a pleasure knowing everything went well during your visit and that we could meet your expectations for an excellent stay. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Clean and comfortable Clean and comfortable. Eating places within walking distance and more a short drive away. CHP academy just down the street.
Business response:
Melissa, thank you for posting a review of your stay at Extended Stay America. We're glad to know you liked our well-kept property and that our location close to several eateries and CHP academy was ideal for you. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
I thought there would be a breakfast but it was coffee and a breakfast bar.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry our grab-and-go breakfast was not to your liking. We have made a note of your feedback as we plan any changes to our selections. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 3.6 star rating with 2,313 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.