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Extended Stay America - Sacramento - West Sacramento
- Hotels
- West Sacramento, CA
About this business
Location details
795 Stillwater Rd., West Sacramento, CA, 95605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean and comfortable Clean and comfortable. Eating places within walking distance and more a short drive away. CHP academy just down the street.
Business response:
Melissa, thank you for posting a review of your stay at Extended Stay America. We're glad to know you liked our well-kept property and that our location close to several eateries and CHP academy was ideal for you. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
I thought there would be a breakfast but it was coffee and a breakfast bar.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry our grab-and-go breakfast was not to your liking. We have made a note of your feedback as we plan any changes to our selections. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
We like that this place was in a decent part of town and had a well lit parking lot, plus the outside doors required a key so it felt more secure overall. Close to food that was open late which was really nice, and right next to a Starbucks for the next morning!
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're delighted to know our location close to several eateries was ideal for you and that you were impressed with our parking facility. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Trash under the sink wasn’t cleaned out. Cutlery was missing as well as dishes. I didn’t need them but other guests might miss them. No hairdryer. This was inconvenient.
Business response:
Thank you for being our guest. We are sorry for the issues you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. Kindly note, in-room amenities and other items such as kitchenware are available and complimentary at the front desk. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Great Great service. Friendly staff. Clean room. Comfortable stay.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The price was good but if I would have known this area of town was not as safe I would have paid more somewhere else. The shower area had a film of dirt/grime. You can tell they don’t scrub at all.
Business response:
Thanks for the feedback. We are glad to read you had an overall pleasant visit and liked the value we offer. However, we do want to apologize for the housekeeping issues you experienced with your guest room. We take pride in offering a clean and comfortable stay, and we're sorry that this was not your experience. We are passionate about providing our guests with the freshest facilities possible, so we will look into where we went wrong. We hope you will consider a return visit so we can provide you with a better stay. Sincer... read more
IT WAS CLOSE TO THE VENUE WE NEEDED TO BE AT. OUR ROOM FACED THE FREEWAY AND IT WAS VERY NOISY. THERE WERE NO VENDING MACHINES AND NO BREAKFAST OFFERED.
Business response:
Thank you for taking the time to share about your stay. We are glad to know you had an overall pleasant visit and that our location was perfect for your needs. However, we are sorry for the noise issue you experienced and regret the inconvenience caused by our breakfast offerings. We value our guests and their recommendations and we will share your comments with our leadership team. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - West Sacramento
How is Extended Stay America - Sacramento - West Sacramento rated?
Extended Stay America - Sacramento - West Sacramento has a 3.6 star rating with 2,261 reviews.
When is Extended Stay America - Sacramento - West Sacramento open?
Extended Stay America - Sacramento - West Sacramento is open now. It will close tomorrow at 12:00 a.m.