Extended Stay America - Sacramento - White Rock Rd.

Anonymous 

on Expedia

7 years ago

It does not let me sleep well the bad smell of the cigarette and smell of marijuana and it was the non-smoking room 

Anonymous 

on Expedia

7 years ago

Expedia over booked so I was told by hotel staff. Did not have a room for me but my card was charged 90.71 now how do I get this removed?? 

Lindsay 

on Expedia

7 years ago

Don’t check in after 1am We were a very late check in. I called and informed the hotel that we wouldn’t be late and we were marked as a “no-call no-show”. So my card was charged twice. Since these the issue is tentatively resolved... I have yet to receive my refund though. 

Barbara 

on Expedia

7 years ago

Not the best The room was not done with cleaning at 8 o’clock at night there was trash at all the stair outside and lots of trash lots of shady looking people we chose not to stay Sandy in the office was overwhelmed she has so much to do by herself but a very nice person 

Stanley 

on Expedia

7 years ago

dog ripoff I didn't check in because they wanted $175 for my 6 lb. dog for the week really! 

Anonymous 

on Expedia

7 years ago

Rooms weren’t cleaned police were there a few times as well 

Anonymous 

on Expedia

7 years ago

Roaches, clothes and filth in the room Firstbroom flying bugs, second room roaches, let behind clothing and dirty 

Mariah 

on Expedia

7 years ago

We chose this hotel because it was closest to the event spot. We booked a "double-bed" room, After I made my reservation I called the hotel and told them we will be driving there from a long distant and will probably be there at 3-4 am, and if it would be possible to check in early and the gal on the phone said that would be perfectly fine, to just call the day of to give the front desk a heads up. So the day of our trip, called the front desk and requested an early check in and they said we couldn't do that, and that the ea... read more