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Extended Stay America - Sacramento - White Rock Rd.
- Hotels
- Rancho Cordova, CA
About this business
Location details
10721 White Rock Rd., Rancho Cordova, CA, 95670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
The was damage prior to renting. Fridge shelving damaged, cabinet hinge broken, counter top loose.
Very helpful, good people.
Had issues getting hot water when taking a shower and saw a cockroach in the room.
Business response:
Dear Karl, We regret that your stay was disrupted by both maintenance and cleanliness concerns. Not having reliable hot water and encountering pests is far from the experience we aim to provide. We will ensure our team takes corrective measures. Thank you for letting us know. Ensuring the comfort and satisfaction of our guests is our unwavering commitment. We would welcome the chance to demonstrate our dedication to exceptional experiences on your next visit to the area. Sincerely, Hotel Management
Conveniently located to shopping center with plenty of food options and stores alike on both sides.
The property is conveniently located close to shopping and in walking distance to food
Business response:
Dear Guest, We would like to express our gratitude for your outstanding review of Extended Stay America. We are pleased that our hotel’s location perfectly accommodated your preferences during your recent visit. Your patronage is greatly valued, and we eagerly anticipate the opportunity to welcome you back whenever your future travels lead you to our city. Sincerely, Hotel Management
People in parking lot playing music and wondering around cars doesn’t seem to safe
Business response:
Dear Guest, Thank you for staying at our hotel. We pride ourselves on delivering a memorable hotel experience; therefore, we regret not meeting these expectations during your recent stay. Please accept our apologies for the noise concerns you experienced. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. Your feedback is valuable to us as we continue to make improvements for the comfort of our guests.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - White Rock Rd.
How is Extended Stay America - Sacramento - White Rock Rd. rated?
Extended Stay America - Sacramento - White Rock Rd. has a 3.1 star rating with 2,319 reviews.
When is Extended Stay America - Sacramento - White Rock Rd. open?
Extended Stay America - Sacramento - White Rock Rd. is closed now. It will open at 7:00 a.m.