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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
10721 White Rock Rd., Rancho Cordova, CA, 95670, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 11:00 p.m. | |
Tue | 7:00 a.m. to 11:00 p.m. | |
Wed | 7:00 a.m. to 11:00 p.m. | |
Thu | 7:00 a.m. to 11:00 p.m. | |
Fri | 7:00 a.m. to 11:00 p.m. | |
Sat | 7:00 a.m. to 11:00 p.m. | |
Sun | 7:00 a.m. to 11:00 p.m. |
Not happy with staying,Staffs are rude and unhelpful.
Business response:
Dear Soe, Thank you for your valuable feedback. We deeply value providing considerate and attentive service to our guests, so we apologize for any inconvenience you may have experienced upon your arrival. Rest assured; we will take the necessary steps to rectify the situation and aim to provide you with the excellent hospitality you deserve on your next visit. Thank you for bringing this to our attention, and we eagerly anticipate the opportunity to welcome you back for a more pleasant stay.Sincerely,Hotel Management
Hotel needs attention Leaky bathroom pipe. Old furniture. Bad smoke smell.
Business response:
Dear Josue, Thank you for sharing your thoughts with us. We are sorry that your stay did not meet your expectations and for any inconvenience. Our team is dedicated to providing the best possible service and quality to every guest. Your feedback has helped us identify areas that require additional attention, and we will take appropriate action to address them. We hope that you will consider revisiting us so that we can demonstrate the exceptional experience we are known for.Sincerely,Hotel Management
Ok
Business response:
Dear Jessica, We're glad to see your generous feedback! Your satisfaction is important to us, and we are glad you enjoyed your stay at Extended Stay America. Thanks for choosing us for your time in the city; we hope to see you again soon.Sincerely,Hotel Management
Kinda Gross Staff was not very nice. Room smelled faintly of mildew. Tub didn’t drain while showering. There were oily handprints left on the headboard and wall above the bed.
Business response:
Dear Amanda, Thank you for letting us know about your stay. Our team is dedicated to delivering exceptional customer service and maintaining pristine, comfortable accommodations for all our guests. Regrettably, we are sorry that we did not meet our customary standards. Please be assured that we have taken the requisite measures to address your concerns. We highly value your patronage and eagerly anticipate the opportunity to elevate your experience during your future visit.Sincerely,Hotel Management
We booked as an emergency. Place was average, nothing too good nothing too bad. Staff were very understanding, however there was a lack of communication.
Business response:
Dear Fernando, Thank you for taking the time to share your feedback. We hope your overall stay was pleasant, but we want it to be perfect. We are disappointed that we may not have lived up to all of your expectations and apologize for any inconvenience caused. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Sincerely,Hotel Management
Convenient and clean 👍
Business response:
Dear Delisie, Thank you for the great review! It is lovely that you enjoyed your time at Extended Stay America so much! We strive for excellence, so we are thrilled you appreciated our immaculate property and that our hotel's location perfectly accommodated your preferences. Your praise lets us know we're doing our job, and we look forward to hosting you again for another exceptional experience.Sincerely,Hotel Management
Enjoyed it
Extended Stay America - Sacramento - White Rock Rd. has a 4.1 star rating with 1,218 reviews.
Extended Stay America - Sacramento - White Rock Rd. is open now. It will close at 11:00 p.m.