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Extended Stay America - Sacramento - White Rock Rd.
- Hotels
- Rancho Cordova, CA
About this business
Location details
10721 White Rock Rd., Rancho Cordova, CA, 95670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
We booked as an emergency. Place was average, nothing too good nothing too bad. Staff were very understanding, however there was a lack of communication.
Business response:
Dear Fernando, Thank you for taking the time to share your feedback. We hope your overall stay was pleasant, but we want it to be perfect. We are disappointed that we may not have lived up to all of your expectations and apologize for any inconvenience caused. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Sincerely,Hotel Management
Convenient and clean 👍
Business response:
Dear Delisie, Thank you for the great review! It is lovely that you enjoyed your time at Extended Stay America so much! We strive for excellence, so we are thrilled you appreciated our immaculate property and that our hotel's location perfectly accommodated your preferences. Your praise lets us know we're doing our job, and we look forward to hosting you again for another exceptional experience.Sincerely,Hotel Management
Enjoyed it
It was fine. Service was a little slow but it was the middle of the night.
Business response:
Dear Patrick, We greatly appreciate your time and effort in reviewing your stay with us. We are glad to hear that your overall experience with our hotel was pleasant. However, we apologize for any issues you may have encountered during your stay that kept it from being perfect. We value your choice to stay with us and hope that you will give us the opportunity to improve your impression of us in the future, should your travels bring you back to the area.Sincerely,Hotel Management
Kinda Gross Staff was not very nice. Room smelled faintly of mildew. Tub didn’t drain while showering. There were oily handprints left on the headboard and wall above the bed.
Business response:
Dear Amanda, Thank you for letting us know about your stay. Our team is dedicated to delivering exceptional customer service and maintaining pristine, comfortable accommodations for all our guests. Regrettably, we are sorry that we did not meet our customary standards. Please be assured that we have taken the requisite measures to address your concerns. We highly value your patronage and eagerly anticipate the opportunity to elevate your experience during your future visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - White Rock Rd.
How is Extended Stay America - Sacramento - White Rock Rd. rated?
Extended Stay America - Sacramento - White Rock Rd. has a 3.1 star rating with 2,391 reviews.
When is Extended Stay America - Sacramento - White Rock Rd. open?
Extended Stay America - Sacramento - White Rock Rd. is closed now. It will open at 7:00 a.m.