This profile has been claimed by the business owner or representative.
Extended Stay America - Sacramento - White Rock Rd.
- Hotels
- Rancho Cordova, CA
About this business
Location details
10721 White Rock Rd., Rancho Cordova, CA, 95670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Arabella is the best with customer service
Business response:
DearGuest, We greatly appreciate your positive review of Extended Stay America. Employees such as Arabellaexemplify the dedicated spirit of service that we highly value, and we are thrilled that our attentive hospitality was the standout aspect of your stay. It was a pleasure to host your visit, and we look forward to the opportunity to welcome you back in the near future.Sincerely,Hotel Management
Thanks
In general hotel was ok.
Business response:
Dear Sandra, Thank you for your kind words and for making Extended Stay America your home away from home. We take pride in providing an exceptional experience for our guests, and we appreciate your recognition of our efforts. It was a pleasure having you stay with us, and we hope you will return the next time your travels bring you to our area.Sincerely,Hotel Management
Arabella is great
Business response:
Dear Jonathon,Thank you for sharing your gracious review about the outstanding service you received from Arabella. She has a great passion for providing exceptional hospitality, so we are pleased to share your wonderful comments with her. Thank you for choosing Extended Stay America; we look forward to accommodating you again soon.Sincerely,Hotel Management
Very nice and clean place to staying with family. Thank you
The staff made check out easy but our room smelled like smoke as soon as I walked in. The floor was super dirty and the bathroom sink had a leak. The area around the staircase had litter and it was generally not a clean appearance in the parking lot. In a pinch this place is “okay” but I wouldn’t stay here again. Also the beds were bad.
Business response:
Dear Sung, Thank you for reviewing our hotel. While we appreciate you mentioning how much you enjoyed our service, we are disappointed to read about the concerns you had with your room. We have addressed this with our staff, and we are confident this will not be repeated. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel.Sincerely,Hotel Management
Homeless are loud. Get rooms upstairs.
Frequently asked questions about Extended Stay America - Sacramento - White Rock Rd.
How is Extended Stay America - Sacramento - White Rock Rd. rated?
Extended Stay America - Sacramento - White Rock Rd. has a 3.1 star rating with 2,316 reviews.
When is Extended Stay America - Sacramento - White Rock Rd. open?
Extended Stay America - Sacramento - White Rock Rd. is closed now. It will open at 7:00 a.m.