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Extended Stay America - Sacramento - White Rock Rd.
- Hotels
- Rancho Cordova, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10721 White Rock Rd., Rancho Cordova, CA, 95670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Satisfied Guest You have a professional and courteous staff. Your rooms are convenient and comfortable. Thank you for your Service. Merry Christmas to you and your families.
Business response:
Marci, thank you for sharing your wonderful experience. We are pleased to read you had an enjoyable stay here and that you received an excellent service from our staff. Your compliments have been shared with the entire team for a job well-done. Merry christmas to you and your family too from all of us at Extended Stay America. Sincerely, Hotel Management
There were no toiletries.
Business response:
Tim, thank you for staying with us and for the feedback. We are glad to read you liked the had an overall pleasant stay. However, we are sorry you were unhappy with our hotel policy. Thanks once more for being our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Good after we understood the system. The motel room with a kitchenette is comfortable, but not fancy. The room contains nothing a regular motel room contains. But, at the desk you may obtain a hair dryer, glasses and cups, plates etc. to make your stay comfortable. Towels may be exchanged and the room is not cleaned daily. The staff is friendly and accommodating.
Business response:
Cheyenne, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry we couldn't hit the mark of your expectations for a perfect stay. Please give us a chance to provide you a much better visit in the near future. Sincerely, Hotel Management
Hotel was very understaffed room wasn't ready at 6:00 pm when we arrived. Had to wait 30 minutes.
Business response:
Rodney, thank you for being our guest at Extended Stay America. We are happy to know your overall experience was a pleasant one. However, we are sorry for the service issues you encountered and regret the inconvenience it cased. We will share your feedback with the appropriate individuals to be more diligent in providing their service moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Business response:
We appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Business response:
Steve, we appreciate you sharing your kind rating of Extended Stay America. It was a pleasure having you as our guest, and we hope to see you again on your next visit to our area. Sincerely, Hotel Management
Good overall experience. Price was great and so was customer service. Also the area was nice, plenty of parking. No noise. Great experience.
Business response:
Phillip, thank you for being our guest at Extended Stay America. We are happy to know your stay with us was comfortable and that you impressed with our courteous associates. It was a pleasure having you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Diana, thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - White Rock Rd.
How is Extended Stay America - Sacramento - White Rock Rd. rated?
Extended Stay America - Sacramento - White Rock Rd. has a 4.1 star rating with 1,214 reviews.
When is Extended Stay America - Sacramento - White Rock Rd. open?
Extended Stay America - Sacramento - White Rock Rd. is open now. It will close at 11:00 p.m.