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Extended Stay America - Sacramento - White Rock Rd.
- Hotels
- Rancho Cordova, CA
About this business
Location details
10721 White Rock Rd., Rancho Cordova, CA, 95670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
I had a great experience while staying, staff was nice and helpful. Room was clean, and in a nice area.
Business response:
Thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Business response:
Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Fair The vinyl chair was dirty (greasy) and had to be wiped down. In order to plug in my charger I had to pull out the small dresser next to the bed. The floor was dirty, it appears they don't clean behind the furniture to often.
Business response:
Michael, thank you for staying at Extended Stay America. We are glad you had a pleasant time here, but we are sorry for the issue you had while here. We have shared your feedback with the concerned team to take corrective actions. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Jennifer, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Nice budget hotel. Made sure I had a room that was not on the busy road side of the hotel. They moved me to the quiet side. General Manager of hotel very nice and accommodating to move me.
Business response:
Thank you for choosing us and for sharing your review. We are sorry for the inconvenience you had during your stay, but we are pleased to know our staff was able to resolve it to your satisfaction. Thanks for recommending as a good value for the price, and we hope the positive aspects of your visit will bring you back soon. Sincerely, Hotel Management
relieved much better than the yelp reviews said it would be
Business response:
Lee, thank you for your wonderful review of Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. We look forward to having you as our guest again soon. Sincerely, Hotel Management
Business response:
Michael, thank you for being our guest and for rating your experience. We are sorry that we failed to meet some of your expectations and hope you will give us the opportunity to make your next stay outstanding in every respect. Sincerely, Hotel Management
Terrible staff Would have been a great stay but the mgr and staff were terrible. Rude, unwilling to help, and were dishonest about the deposite.
Business response:
Robert, thanks for choosing us while in the area. Please accept our apologies for the unsatisfactory response from our staff to your service requests. We have shared your concerns with the appropriate departments, and we have taken immediate steps to address those issues so that they don’t happen again. We hope to have another chance to show you our true hospitality the next time you return to this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - White Rock Rd.
How is Extended Stay America - Sacramento - White Rock Rd. rated?
Extended Stay America - Sacramento - White Rock Rd. has a 3.1 star rating with 2,414 reviews.
When is Extended Stay America - Sacramento - White Rock Rd. open?
Extended Stay America - Sacramento - White Rock Rd. is open now. It will close at 11:00 p.m.