This profile has been claimed by the business owner or representative.
10721 White Rock Rd., Rancho Cordova, CA, 95670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Nice budget hotel. Made sure I had a room that was not on the busy road side of the hotel. They moved me to the quiet side. General Manager of hotel very nice and accommodating to move me.
Business response:
Thank you for choosing us and for sharing your review. We are sorry for the inconvenience you had during your stay, but we are pleased to know our staff was able to resolve it to your satisfaction. Thanks for recommending as a good value for the price, and we hope the positive aspects of your visit will bring you back soon. Sincerely, Hotel Management
relieved much better than the yelp reviews said it would be
Business response:
Lee, thank you for your wonderful review of Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. We look forward to having you as our guest again soon. Sincerely, Hotel Management
Business response:
Michael, thank you for being our guest and for rating your experience. We are sorry that we failed to meet some of your expectations and hope you will give us the opportunity to make your next stay outstanding in every respect. Sincerely, Hotel Management
Business response:
Martin, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Great place to stay for a get away
Business response:
Rachel, thank you so much for being our guest at Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Nice Stay I didn't love it; but it was good. Unfortunately, Extended Stay America has a dog friendly policy, and the dogs in the room a couple of doors down would bark and howl occasionally; seemingly when triggered by people walking by or maids knocking on the door. It wouldn't last long, but on a couple of occasions they would bark and howl for 2 - 3 minutes. That would be my only complaint at this facility. I think they should put the dog owners in a designated section of the hotel; or advise clients before hand that the ... read more
Weekend getaway
Business response:
Thank you for choosing to stay at Extended Stay America. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all the aspects of your stay. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
The room had a bad smell that I could not get rid of.
Business response:
Anita, thank you for your review. We apologize for the odor issue you encountered in your room. We work hard to provide a clean & comfortable environment, and we are sorry the smell compromised your experience. We will follow up with our housekeeping team regarding your concerns to ensure we are doing everything possible to minimize the impact on our guests. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Business response:
Randie, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Extended Stay America - Sacramento - White Rock Rd. has a 3.1 star rating with 2,364 reviews.
Extended Stay America - Sacramento - White Rock Rd. is open now. It will close at 11:00 p.m.