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Extended Stay America - Sacramento - White Rock Rd.
- Hotels
- Rancho Cordova, CA
About this business
Location details
10721 White Rock Rd., Rancho Cordova, CA, 95670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Business response:
Erick, thank you for being our guest. Our goal is to make your visit as comfortable as possible and to assist you in any way, so it is good to know we accomplished this while you were here. We appreciate your kind rating. Please come back and see us again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Nancy, thank you for being our guest at Extended Stay America. We are glad to know all went great during your visit and that you were satisfied with all that we offer. It was a pleasure having you here, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Bunny, we appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management
Very clean and quiet...plus the staff was awesome
Business response:
Rosalyn, thank you for being our guest and taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
For a one night stay it was nice. The door was hard to open but the room was extremely clean. Not enough towels initially. No trash can in the room. The free breakfast was granola bars and coffee.
Business response:
Thanks for taking the time to share your experience at Extended Stay America. We are delighted to know you had a great stay with us and found our offerings to your satisfaction. On behalf of everyone here, we invite you to visit us again when in our city. Sincerely, Hotel Management
Lots of homeless people around, arguing in adjacent rooms that made me feels unsafe.
Business response:
Paula, thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Business response:
Jeannine, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Bad sinage Did not see sign for hotel. Sign too small and lie. Easy to miss. Should mention that fact to guest. 😒
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Your feedback is appreciated as it will help us improve our facilities moving forward. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Overall poor place to stay Upon check in there was an issue with the Booking of the room and the young lady working there told me I had to go outside in the cold till I figured out what was wrong when I asked her if she had a room anyway that I could book and she stated they were all booked up. I in turn went outside and tried to figure out what we t wro g with my initial booking I found they actually had rooms and I was able to book a room for our stay. After receiving the room we were directed to our room on the way there ... read more
Business response:
Phil, thank you for sharing your review and the details surrounding your stay. We appreciate you bringing these issues to our attention and assure you that corrective measures will be taken. Our team's first priority is making sure that every guest has a comfortable and relaxing stay, and this time we really missed the mark. We regret that our staff did not respond to your requests while you were here and apologize for that inconvenience. It was our pleasure serving you this time, and we hope you will give us another chance ... read more
Frequently asked questions about Extended Stay America - Sacramento - White Rock Rd.
How is Extended Stay America - Sacramento - White Rock Rd. rated?
Extended Stay America - Sacramento - White Rock Rd. has a 3.1 star rating with 2,414 reviews.
When is Extended Stay America - Sacramento - White Rock Rd. open?
Extended Stay America - Sacramento - White Rock Rd. is open now. It will close at 11:00 p.m.