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Extended Stay America - Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Location details
1220 E. 2100 S., Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is an extended stay property, though they take travelers staying only one night as well. The room had a kitchenette, full size refrigerator, comfortable large leatherette chair, a countertop eating area with two bar stool type chairs, 2 burner stove and kitchen sink. That said, the room was very dated. It was clean but it is hard to really tell how clean surfaces are if they are badly stained or scuffed or discolored, that was the case here. The night staff checked me in and they were just great. Just be prepared, in th... read more
Business response:
Dear Michael, Thank you for your detailed feedback about your stay at Extended Stay America. We are glad you appreciated the kitchenette, comfortable furnishings, and the convenience of nearby amenities. We apologize for the dated condition of the room and any discomfort caused by the cleanliness concerns and the requirement to leave your driver's license for the luggage cart. Your comments about the room's exposure and security are also noted. We are committed to addressing these issues to enhance our guests' experience. We... read more
Price, location, size of room, and overall cleanliness, big room, full kitchen, office, this would be five stars but the plumbing in the tub shower was not good and there was green mold on the tub spigot, it didn't work well either. and, o was surprised there was no coffee maker, but, for me four stars, for price, value, and location.
Business response:
Dear David, Thank you for your detailed feedback. We're glad you enjoyed the price, location, room size, and cleanliness at Extended Stay America. We appreciate your comments on the plumbing and will address these concerns. We hope to see you again soon!Sincerely,Hotel Management
We stayed 1 night at the end of our visit with our son. We’d stay again for a quick stay. Love the location!
Overall, great for the $$$. However, I wish the kitchenette just had a set of pots, pans, dishes, silverware, cooking utensils vs. Having to ask for it. I checked in very late & was super hungry & planning on cooking something quick preferrably that tastes much better sauteed & not in microwave. I was very grateful for a 12:00 checkout since I didn't get in until 12:30am
Business response:
Dear Sharon, Thank you for your feedback! We are glad you found Extended Stay America to be of great value. We appreciate your suggestion about the kitchenette supplies and will consider this for future improvements. We're pleased that the late checkout was helpful for you, and we look forward to welcoming you back soon!Sincerely,Hotel Management
Our room was humid and muggy the whole 3 days it was miserable
Business response:
Dear CHRISTOFFER, Thank you for your feedback. We sincerely apologize for the discomfort you experienced due to the humidity in your room during your stay. Your comfort is our priority, and we regret not meeting your expectations. We are addressing this issue with our maintenance team to ensure it does not happen again. We hope to have the opportunity to provide you with a more pleasant experience on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Sugar House
How is Extended Stay America - Salt Lake City - Sugar House rated?
Extended Stay America - Salt Lake City - Sugar House has a 3.4 star rating with 2,727 reviews.
When is Extended Stay America - Salt Lake City - Sugar House open?
Extended Stay America - Salt Lake City - Sugar House is open now. It will close tomorrow at 12:00 a.m.