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Extended Stay America - Salt Lake City - West Valley Center
- Hotels
- West Valley City, UT
About this business
Location details
2310 W. City Center Ct., 2310 City Center Ct, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
indoor mini golf! The rooms are in good condition for the price. The kitchen is convenient and it is fairly easy to walk to shopping, there is a cool entertainment building and movie theater a block away. Indoor mini golf, 80s style roller skating, rides for kids. The strange thing is that the front desk is not open 24 hours, so make sure you get there in time to check in.
Good, It needs some Lobby Cleanup.. Rooms were good, Front Desk lady was very nice, Ample parking, close by to Business district in Valley Center, however, the lobby area needs some cleanup and prep, environment not so inviting, but that is what one can expect in a 2 star suites..
I would stay there again! We stayed at Extended Stay America Salt Lake City and were very satisfied with the cleanliness, comfort and size of the room. It was really more like a studio apartment, with a full size refrigerator, a stove, a microwave, a sink and all the accessories to go with it. We were able to buy enough groceries that we didn't HAVE to eat out unless we wanted to. It was quiet and I really appreciated the privacy of not being bothered by the housekeeping staff. If we needed anything it was readily available ... read more
They had no rooms available even though I booked one.
Business response:
Dear Guest, Thank you for sharing your feedback. We are sorry to hear about the frustration and inconvenience you experienced upon arrival. We understand how disappointing it must have been to arrive expecting accommodations and encounter an issue with availability instead. This is certainly not the experience we want our guests to have, and your comments have been shared with our team for review. We appreciate you bringing this to our attention and hope you may consider giving us another opportunity to provide a smoother an... read more
Not good for families ...hotel rooms smells really really bad
Business response:
Dear Guest, We are sorry to hear that your stay did not provide the comfortable environment you expected, mainly when traveling with family. A fresh and welcoming atmosphere is very important to us, and we regret that this was not your experience. Your feedback regarding the room condition has been shared with our housekeeping and maintenance teams so appropriate corrective measures can be taken. We appreciate you bringing this to our attention and hope you may consider giving us another opportunity to offer a more pleasant ... read more
There is no “Breakfast”, just some Granola bars laid out. No glasses for water in the room. It was clean…
Business response:
Dear Guest, We are sorry to hear about the concerns you had with the breakfast and amenities. Our breakfast is intended as a light and convenient option, and we acknowledge it may have felt limited during your stay. We are glad to know the accommodations were well-maintained, though we understand this alone does not define a complete experience. Thank you for bringing these concerns to our attention. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely,... read more
Website said the total charge for my two dogs was 150.00 dollars. Actual charge was 320.00 dollars. Staff said the website was wrong and to cancel my reservation would result in a full charge for the week i had booked. The lady was not kind in her speech or manner. I will not be staying at an Extended Stay again.
Business response:
Dear Guest, We sincerely regret the confusion and frustration you experienced regarding the pet-related charges, as well as the manner in which your concerns were addressed. This is not the level of transparency or courtesy we aim to provide our guests. Clear and accurate information is essential when planning a stay, and we understand how disappointing this situation must have been. Your feedback will be shared with the appropriate teams to review both communication and service standards. We appreciate you bringing this to ... read more
Out dated!
Business response:
Dear Guest, Thank you for your feedback about your stay at our hotel. We apologize that our property did not meet your expectations. We will share your valuable comments with our team as we work on updating and refreshing our hotel. We hope you will return to see our commitment to providing outstanding visits should your future travels bring you to our area again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - West Valley Center
How is Extended Stay America - Salt Lake City - West Valley Center rated?
Extended Stay America - Salt Lake City - West Valley Center has a 3.3 star rating with 2,268 reviews.
When is Extended Stay America - Salt Lake City - West Valley Center open?
Extended Stay America - Salt Lake City - West Valley Center is open now. It will close tomorrow at 12:00 a.m.