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Extended Stay America - San Antonio - Colonnade
- Hotels
- San Antonio, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4331 Spectrum 1, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Over all I like the rooms and the cleanest. All so how big the rooms were.
Business response:
We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites. We love to hear when a guest has had a wonderful night's sleep. Our housekeeping team does a great job of caring for our suites, so we are thrilled to share your lovely comments with them. Thank you once more for giving us the opportunity to serve you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Very worth the price, excellent customer service and loved the pet friendly service the most.
Business response:
Norma, thank you for evaluating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with our pet-friendly feature as well as the excellent service provided by our team. We appreciate your business and look forward to seeing you back for another pleasant stay. Sincerely, Hotel Management
Smell like fish in hallway and bed sheets were stained.
Business response:
Thank you for sharing feedback about your stay. We know that a fresh, clean hotel sets the tone for a wonderful stay, and we regret this was not your experience. Our hotel is committed to ensuring cleanliness to all of our guests, and we are concerned that this did not occur. Your feedback has been shared with the housekeeping team to be more attentive in their work. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Mala experiencia El lobby no se veía muy limpio. No se respeto la reservación realizada y nos asignaron dos recamaras más pequeñas.
Business response:
Patricia, thank you for choosing our hotel. We are sorry for the cleanliness and reservation issue you encountered. Your comments will be shared with the appropriate team so that we can improve our procedures and provide a better experience for our guests. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us. Sincerely, Hotel Management
Nice size room. Decent kitchen. The pool was small but still ok. Located close to several restaurants and grocery stores.
Business response:
Thank you for taking the time to share your positive feedback. We are pleased to know you liked our location and enjoyed the spaciousness of our room along with the well-equipped kitchen. Thank you for choosing to stay with us. We look forward to hosting you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Antonio - Colonnade
How is Extended Stay America - San Antonio - Colonnade rated?
Extended Stay America - San Antonio - Colonnade has a 4.2 star rating with 968 reviews.
When is Extended Stay America - San Antonio - Colonnade open?
Extended Stay America - San Antonio - Colonnade is open now. It will close tomorrow at 12:00 a.m.