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Extended Stay America - San Antonio - Colonnade
- Hotels
- San Antonio, TX
About this business
Location details
4331 Spectrum 1, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs to be updated the staff who check me in he was really nice and answer all my questions. Over all it was good.
Business response:
Gina, thank you for taking the time to review our hotel. We love knowing that the attentive service provided by our associate went a long way in making your stay so memorable. Reviews like yours mean the world to our associates, and we will share your comments with the staff mentioned. We value your observations and look forward to your next stay at Extended Stay America. Thank you again. Sincerely, Hotel Management
Good customer service, I did not like the old furniture
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked the service provided by our courteous associates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
We had a great stay! Our room was big and comfy! Super clean.
Business response:
Clarissa, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our spotless property. We are also glad you liked your comfortable room. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
Liked the nice size of the room for a family of 6. Love that we could bring our dog. The room wasnt as clean as expected, just dust and dirt around the edges of the bathroom and in corners. Kind of wierd that you have to ask for everyrhibg in the kitchen.
Business response:
Thank you for your recent stay at Extended Stay America and for bringing along your furry friend. Pets are always welcome at our hotel, so we are thrilled you and your pet enjoyed your stay with us. However, we sincerely apologize that your room was not serviced and cleaned to the level it should have been, and for the inconvenience it caused. We are working with our housekeeping department so that they are more diligent going forward. We also regret your disappointment with our kitchenware policy. We hope to see you and you... read more
Fast easy service. Clean rooms. Good location. Quiet
Business response:
Thank you for sharing your experience with us. We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly service and comfortable suites. We look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Antonio - Colonnade
How is Extended Stay America - San Antonio - Colonnade rated?
Extended Stay America - San Antonio - Colonnade has a 3.4 star rating with 1,631 reviews.
When is Extended Stay America - San Antonio - Colonnade open?
Extended Stay America - San Antonio - Colonnade is open now. It will close tomorrow at 12:00 a.m.