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Extended Stay America - San Antonio - Colonnade

4.2
  • Hotels
  • San Antonio, TX

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more

Location details

4331 Spectrum 1, San Antonio, TX, 78230, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.2968 reviews
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Anonymous's profile image
Anonymous 
5 years ago

Business response:

Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Michelle's profile image
Michelle 
5 years ago

Business response:

Michelle, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Deida's profile image
5 years ago

Business response:

Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

JoeG's profile image
5 years ago

Clean room, spacious, quite. Breakfast need more food 

Business response:

It was a pleasure to have you as our guest at Extended Stay America. We are glad you liked our clean and spacious rooms. We value your feedback and look forward to welcoming you again soon. Sincerely, Hotel Management 

Lawrence's profile image
Lawrence 
5 years ago

Business response:

We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Me gusto mucho y mis hijos lo disfrutaron. Se sintieron como en casa. 

Business response:

Thank you for choosing Extended Stay America and for your feedback. We are glad to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

I liked the room sizes, amenities, the employees, service and the location. i liked everything about it. 

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Travis's profile image
Travis 
5 years ago

Business response:

Travis, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Sarah's profile image
5 years ago

Roaches in sink Well the room was clean however there were roaches in the sink... the beds were queen but the overall room was a good size!!! Other then that it was a good room. Front desk staff seemed to be with a face. However the front desk from the morning was sweet. No one went in to clean our room and I never saw housekeeping during my stay. 

Business response:

Sarah, thank you for being our guest. We're sorry for the inconvenience you had due to our housekeeping policy and for the difficulties you encountered due to the roaches in your room. Please know being an extended stay hotel, we clean room weekly to maintain the privacy of our guests, but this service is always available on request for a minimal fee. We have also asked our pest control provider to service your room immediately. We hope to have a future opportunity to restore your confidence in our hotel. Sincerely, Hotel Ma... read more

Frequently asked questions about Extended Stay America - San Antonio - Colonnade

How is Extended Stay America - San Antonio - Colonnade rated?

Extended Stay America - San Antonio - Colonnade has a 4.2 star rating with 968 reviews. 

When is Extended Stay America - San Antonio - Colonnade open?

Extended Stay America - San Antonio - Colonnade is open now. It will close tomorrow at 12:00 a.m.