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Extended Stay America - San Antonio - Colonnade
- Hotels
- San Antonio, TX
About this business
Location details
4331 Spectrum 1, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Internet pésimo y condiciones no tan favorables muy complicada, no me volvería a quedar ahi el internet pésimo, mis hijas tuvieron muchos problemas para tomar sus clases , ya que la señal del internet fallaba mucho la cocina , estufa, y en general muy vieja
Business response:
Rogelio, thank you for reviewing our hotel. We apologize for the disappointing stay you had and for the difficulties you experienced connecting to the internet. We are working with our service provider to determine if there is a greater issue or if this was an isolated event. We are confident you will see improvement in this area on your next visit. Thank you again for your constructive feedback. We hope to see you again soon. Sincerely, Hotel Management
Staff was awesome. Room was very clean.
Business response:
Your excellent rating is appreciated by all of us here at Extended Stay America. It was delightful to know that the services provided by our associates and the comforts of our accommodations exceeded your expectations. Thank you for the exceptional review, and we look forward to seeing you soon. Sincerely, Hotel Management
Registration staff were great. Told me upfront which amenities were open or closed due to COVID. Penny gave great customer service.
The rooms were spacious with a full separate kitchen. Staff was very friendly at check in as well. No loitering which was a huge difference from the north location. The only thing I would say negatively is that it needs a good upgrade.
Business response:
We are delighted that you enjoyed every aspect of your stay at Extended Stay America and appreciate your kind feedback. We are especially glad to know your suite was comfortable and met all of your expectations. We will also make sure to pass along your compliments to our associates. We look forward to hosting you another stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - San Antonio - Colonnade
How is Extended Stay America - San Antonio - Colonnade rated?
Extended Stay America - San Antonio - Colonnade has a 3.4 star rating with 1,631 reviews.
When is Extended Stay America - San Antonio - Colonnade open?
Extended Stay America - San Antonio - Colonnade is open now. It will close tomorrow at 12:00 a.m.