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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
4331 Spectrum 1, San Antonio, TX, 78230, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Clean room, spacious, quite. Breakfast need more food
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are glad you liked our clean and spacious rooms. We value your feedback and look forward to welcoming you again soon. Sincerely, Hotel Management
Business response:
We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Me gusto mucho y mis hijos lo disfrutaron. Se sintieron como en casa.
Business response:
Thank you for choosing Extended Stay America and for your feedback. We are glad to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
I liked the room sizes, amenities, the employees, service and the location. i liked everything about it.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Travis, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Roaches in sink Well the room was clean however there were roaches in the sink... the beds were queen but the overall room was a good size!!! Other then that it was a good room. Front desk staff seemed to be with a face. However the front desk from the morning was sweet. No one went in to clean our room and I never saw housekeeping during my stay.
Business response:
Sarah, thank you for being our guest. We're sorry for the inconvenience you had due to our housekeeping policy and for the difficulties you encountered due to the roaches in your room. Please know being an extended stay hotel, we clean room weekly to maintain the privacy of our guests, but this service is always available on request for a minimal fee. We have also asked our pest control provider to service your room immediately. We hope to have a future opportunity to restore your confidence in our hotel. Sincerely, Hotel Ma... read more
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Ok on everything, I would stay there again. Also I wish the morning breakfast was more.
Business response:
Charles, thank you for reviewing your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We will share your feedback regarding our grab-and-go breakfast with our Brand Leaders so that they can use it while implementing new breakfast offerings. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Extended Stay America - San Antonio - Colonnade has a 4.3 star rating with 1,027 reviews.
Extended Stay America - San Antonio - Colonnade is open now. It will close tomorrow at 12:00 a.m.