Extended Stay America - San Antonio - Colonnade

Business response:

We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America while you were here for a wedding. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the services provided by our associates and that our location exceeded your expectations. Thank you for the exceptional review and we hope to have you as our guest again soon. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your fantastic rating. We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, Hotel Management 

Business response:

Amir, thank you for being our guest at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we’re sorry our grab-and-go breakfast was not to your liking. We will share your feedback with our Brand Leaders so that they can use it while planning the new breakfast offerings. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management 

Business response:

Carmen, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Marie, thank you for choosing to stay at Extended Stay America and for sharing your review with other travelers. We were absolutely delighted to read how much you enjoyed your stay with us, and we will be sure to share your wonderful comments with our staff. They will appreciate the recognition of their hard work. We hope you will stay with us again during your next visit to the area. Sincerely, Hotel Management