Extended Stay America - San Antonio - Colonnade

Anonymous 

on Expedia

6 years ago

It was great, check in was smooth and easy and they were nice 

Anonymous 

on Expedia

6 years ago

Me gusto mucho la localizacion del hotel, el cuarto era comodo y estaba limpio. 

Anonymous 

on Expedia

6 years ago

No smoking is not enforced. Though this was supposed to be a no smoking facility, people gag definitely smoke in pr room. Also, the first night of our stay we smelled strong cigarette smoke on pr hallway. 

Anonymous 

on Expedia

6 years ago

Staff at front desk were extremely friendly and fast :) and building was in excellent condition 

Lisa 

on Expedia

6 years ago

Nice manager moved us from dirty room to clean My husband works in pest control and checked our room on the 3rd floor thoroughly before we unpacked. He did find signs of previous bedbug treatment that worked, but our sheets were stained and the room smelled slightly of old smoke from the horribly stained carpet. There was even a german roach crawling in the hallway. The manager moved us into another room on the 2nd floor and this room did not have carpeting and was spotless. The kids had fun in the swimming pool and the room... read more

Anonymous 

on Expedia

6 years ago

Our Stay Say a roach as soon as we walked in. It was crawling by the door jam. Also found a bug in the bed. There were no towels at the pool - when we asked the front desk for towels they said we had to use our room towels (for the pool) and then switch those out for fresh ones - wish we had known that before we got in the pool, but the attendant took pity and got the group some towels since there were 8 of us already wet that didn't know. Breakfast was only granola bars, muffins, coffee or tea - no eggs or pancakes. The roo... read more

Anonymous 

on Expedia

6 years ago

Not clean The staff were very friendly, but the room was not cleaned. There were dead bugs, live ones, and leftover food on the floor.