This profile has been claimed by the business owner or representative.
Extended Stay America - San Antonio - Colonnade
- Hotels
- San Antonio, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
4331 Spectrum 1, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No breakfast. No kitchenware readily available in room (have to ask for it in advance). WiFi connection problem. Low water pressure (shower). Restroom door did not lock, vent not working.
Great experience! I have not a one complaint. Everything was all together
Business response:
Thank you so much for sharing your experience with us. I am glad to read that you were pleased with our hotel and that you had a great experience. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Great for military graduation This hotel was exactly what we needed. Full kitchen, comfortable bed, swimming pool, and front desk staff were friendly and helpful. Keep in mind this is a hotel without daily housekeeping (you have to take out your own garbage, make your own bed, etc), but having a full kitchen made up for it.
Business response:
Thank you so much for posting a review of our property. I'm thrilled that our hotel was exactly what you needed. The full kitchen, comfortable bed, swimming pool, and that the staff was friendly. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Just slept there had a late wrk night.
Business response:
Thank you for taking the time to write a review. It is great to see you were able to get a good nights rest at or hotel. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Wonderful staff, quiet Staff were nice and accommodating. Hotel is in aa quiet and safe neighborhood. Plenty of stores with a 7 minute drive
Business response:
I want to thank you for taking the time to post a review of your stay. It is fulfilling to know you felt safe and satisfied at our hotel while valuing our convenient location. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Stay is great but there not much offered in breakfast. Service is not daily. Inside room its not that great but maybe reasonable for the price. I liked the seperate sitting area and seperate kichen. Overall its good.
Business response:
I appreciate you taking the time to write a review of your experience with us. Your comments in regards to how you liked the separate sitting area and separate kitchen and how you had a great stay are much appreciated; yet, I was disheartened to read that our grab-and-go breakfast didn't have much to offer and that the housekeeping service was not explained properly. In response to your feedback, I am meeting with our staff to ensure all guests are informed of the grab-and-go breakfast and the housekeeping service. I am grat... read more
The rooms were clean and the staff was nice. The kitchen was bare and everything including a coffee pot has to be asked for at the front desk...No coffee in rooms or eating utensils, pans of any sort in the kitchen.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about the rooms being clean and how nice are staff was; however, we apologize that our cookware amenity for the fully equipped kitchen was not explained properly. As this hotel’s manager, I can assure you that I have spoken to our front desk staff about explaining our dish service properly to ensure your experience is not repeated. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to... read more
Frequently asked questions about Extended Stay America - San Antonio - Colonnade
How is Extended Stay America - San Antonio - Colonnade rated?
Extended Stay America - San Antonio - Colonnade has a 4.2 star rating with 968 reviews.
When is Extended Stay America - San Antonio - Colonnade open?
Extended Stay America - San Antonio - Colonnade is open now. It will close tomorrow at 12:00 a.m.