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Extended Stay America - San Diego - Sorrento Mesa

4.2
  • Hotels
  • San Diego, CA

About this business

HospitalityHotels

Location details

9880 Pacific Heights Blvd., San Diego, CA, 92121, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,415 reviews
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Patrick's profile image
Patrick 
5 years ago

It was fine... Went for a business trip. It was fine. Accurately rated as a two star. I would have preferred less hair in the bathtub and a bathroom sink that drained, but being there less than 24 hours it wasn't worth the hassle of switching rooms or having someone come to fix it. 

Business response:

Patrick, thank you for choosing our hotel during your business trip. We sincerely apologize that your room was not serviced and cleaned to the level it should have been, and for the inconvenience it caused. We are working with our housekeeping department so that they are more diligent going forward. However, we are glad your overall stay was satisfactory. We hope you will return so we can make it up to you. Sincerely, Hotel Management 

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Sherio 
5 years ago

Nice area. Close to restaurants. Very clean. The only bad thing is the room smelled like smoke. 

Business response:

Sherio, thank you for being our guest at Extended Stay America. We are glad you loved our well-kept property, and our convenient location close to the restaurants was perfect for your needs. Your concerns regarding the odor have been shared with the housekeeping team to ensure a better experience going forward. Thank you again for your review. Please come back and see us again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

All was good accept that the hot water kept getting cold while taking a shower 

Business response:

Thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
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SooWan 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago
Lydia's profile image
5 years ago
Juan's profile image
5 years ago
Gg's profile image
5 years ago

Awesome location, great amenities in room, but pillows not firm enough 

Business response:

Thank you for taking the time to leave a nice feedback about Extended Stay America. We are thrilled to know that you had a great stay and that you loved our ideal location as well as our apartment-style room. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - San Diego - Sorrento Mesa

How is Extended Stay America - San Diego - Sorrento Mesa rated?

Extended Stay America - San Diego - Sorrento Mesa has a 4.2 star rating with 1,415 reviews. 

When is Extended Stay America - San Diego - Sorrento Mesa open?

Extended Stay America - San Diego - Sorrento Mesa is open now. It will close tomorrow at 12:00 a.m.